ThinkGeek.com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.9


Circle of Excellence
ThinkGeek.com
Not Customer Certified
Over 100,000 customers have rated this store since 2006
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.1 On Time Delivery: 9.1 Customer Support: 9.1 Product Met Expectations: 8.9
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 100% 94%
Icon: NeutralNeutral 3%
Icon: NegativeNegative 3%
*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of ThinkGeek.com

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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 11, 2008
my physics lecturer was very interested and i told him about the site and he checked out your site during a radiation lab class. he liked it too

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 5.0  On Time Delivery
Customer Support: 5.0  Customer Support
Products Met Expectations: 5.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 10, 2008
I would have been really happy if I didn't have to fill out this survey.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 01, 2008
GOOD

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Mar 28, 2008
Great Site, Great Service!

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Mar 28, 2008
I had my order delivered the least expensive way and prayed it would get here in time. It was here two days later in plenty of time. Thank you.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. AlexW573
Mar 27, 2008
Great site, no complaints. I've had to return a couple items since they broke quickly (very fragile palm sized helicopters) and the return process worked perfectly.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 2.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Mar 26, 2008
ThinkGeek is a terrifically great site! However I had some trouble with the shirt sizes (they're too large for me).

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Mar 25, 2008
Everything about the purchase went perfect. I have no idea of how this works, but a shop like the spaceshop.com, US Site, can include the import tax (to Denmark, anyway) in the total amount paid using creditcard. From thinkgeek.com I get an additional UPS bill. This is no problem at all, but it could be cool if thinkgeek.com also could do this. (more)

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Mar 25, 2008
Many people ask where they can get a cool shirt like mine. I always tell them to goto thinkgeek.com

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 5.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Mar 24, 2008
As mentioned in previous surveys, I would like to see a cheaper mail option for overseas clients. Also, I think it's discriminatory that only US residents can participate in the points scheme. Surely it's up to the purchaser to make sure that they comply with individual countries' particular overseas purchase laws. cheers (more)

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ThinkGeek.com has posted a response to this review. Read full review


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