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ThinkGeek.com Reviews

05/19/2013
Circle of Excellence - ThinkGeek.com

2012 Winner

Circle of Excellence

4 years

ThinkGeek.com Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

9.2 out of 10

Would Shop Here Again:

9.2 out of 10

Likelihood To Recommend:

9.4 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 96% 96%

Neutral

 2% 2%

Negative

 2% 2%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

9.0 out of 10

Design of Site:

9.1 out of 10

Satisfaction With Checkout:

9.2 out of 10

Product Selection:

9.0 out of 10

Clarity of Product Information:

9.1 out of 10

Charges Stated Clearly:

9.3 out of 10

Price Relative To Other
Online Retailers:

8.2 out of 10

Shipping Charges:

7.2 out of 10

Variety of Shipping Options:

8.5 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.3 out of 10

Order Tracking:

9.2 out of 10

Product Met Expectations:

9.1 out of 10

Customer Support:

9.2 out of 10

Product Availability:

9.0 out of 10

Returns Process:

8.7 out of 10

Recent Reviews for ThinkGeek.com

Showing 1 - 10 of 23618
  • Ratings for the site & Shopping Experience
    May 19, 2013
    So happy that these products which cater to my son's interests are available.
  • Ratings for the site & Shopping Experience
    May 19, 2013
    Any chance of cheaper shipping options?
  • Ratings for the site & Shopping Experience
    May 19, 2013
    This review is "highly" satisfied with the purchase experience at ThinkGeek.com.
  • Ratings for the site & Shopping Experience
    May 19, 2013
    This review is "highly" satisfied with the purchase experience at ThinkGeek.com.
  • Ratings for the site & Shopping Experience
    May 19, 2013
    Sweet
  • Ratings for the site & Shopping Experience
    May 19, 2013
    I almost didn't make my purchase because shipping was no longer free when I used the coupon code. ThinkGeek has lost my business on several other occasions because the shipping charges are much higher than other, similar Web ... Read full review »
  • Ratings for the site & Shopping Experience
    May 19, 2013
    This review is "highly" satisfied with the purchase experience at ThinkGeek.com.
  • Ratings for the site & Shopping Experience
    May 19, 2013
    This review is "highly" satisfied with the purchase experience at ThinkGeek.com.
  • Ratings for the site & Shopping Experience
    May 2, 2013
    I like the cheerful tone of the website and the ease of navigation. One improvement you could make: I use PayPal for all online purchases and it would be useful if your payment methods were displayed upfront rather than deep into ... Read full review »
    Ratings After Purchase Has Been Made
    May 19, 2013
    This review is "quite a bit" satisfied with the purchase experience at ThinkGeek.com.
  • Ratings for the site & Shopping Experience
    May 11, 2013
    Cool stuff. I wish I had a coupon at check out.
    Ratings After Purchase Has Been Made
    May 19, 2013
    I wasn't as happy with the order. It's hard to know online by seeing pic. The guitar pick punch was for smaller picks than I thought and the Guitar tee wasn't what I thought...it wasn't as sleek as I thought it would be. they ... Read full review »
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