ThinkGeek.com Customer Reviews

Store Details

Store Ratings* Summary


ThinkGeek.com
Customer Certified
Over 125,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.2
Would Shop Here Again: 9.3
On Time Delivery: 9.5
Customer Support: 9.1

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
Icon: Satisfactory Satisfactory
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Reviews of ThinkGeek.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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MamaofMany
11-19-2009
Product was as described, really fast delivery. Thanks!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Suez
11-19-2009
The shipping time was next day. I couldn't believe how fast it came. The items I ordered were great too!
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Michele
11-19-2009
The itme Ipurchased was a gift, so I am not able to rate th item itself. I attempted to order a gift last year throught this compnay but for soem reason they did not accpet my credit card, so I purchased the $300 item from another source.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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greatchase
11-19-2009
you should open a brand of thinkgeek that sells nerdy sex toys and call it kinkgeek. do it.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Gary G.
11-19-2009
The entire experience was smooth and my order arrived earlier than expected.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
11-19-2009
I really enjoy th ecool products you offer.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Ivan
11-19-2009
I love ThinkGeek.com - haven't actually ordered from it much over the last few years, but I always like to see what's available. Plus, the website is friendly in a fun-spirited way, and I always forget how seamless the checkout process is.
Overall Rating 5 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 5 Customer Support
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Handyma
11-19-2009
Couldn't understand the person and hung up. Called again and gave entire order, only to find I couldn't redeem geek points. All this because your site wouldn't take my perfectly good card. I finally just went online again and used different card.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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glowsticksmakepuddingbetter
11-18-2009
ThinkGeek is the best website ever! *monkey hugs*
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Esme57
11-18-2009
I really appreciate the service of 'e-mail when available' it has meant i could purchase two more things i wanted but didn't really need.