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ThinkGeek.com Reviews

04/06/2013
Circle of Excellence - ThinkGeek.com

2012 Winner

Circle of Excellence

4 years

ThinkGeek.com Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

9.1 out of 10

Would Shop Here Again:

9.2 out of 10

Likelihood To Recommend:

9.4 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 95% 96%

Neutral

 2% 2%

Negative

 3% 3%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

9.0 out of 10

Design of Site:

9.1 out of 10

Satisfaction With Checkout:

9.3 out of 10

Product Selection:

9.0 out of 10

Clarity of Product Information:

9.1 out of 10

Charges Stated Clearly:

9.3 out of 10

Price Relative To Other
Online Retailers:

8.2 out of 10

Shipping Charges:

7.2 out of 10

Variety of Shipping Options:

8.5 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.2 out of 10

Order Tracking:

9.1 out of 10

Product Met Expectations:

9.1 out of 10

Customer Support:

9.1 out of 10

Product Availability:

9.0 out of 10

Returns Process:

8.8 out of 10

Recent Reviews for ThinkGeek.com

Showing 1 - 10 of 15731
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This was great I found everything I needed very quick and with no problem
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    easy to use, fun to shop. Little bummed somethings were out of stock, but hopefully they will be in stock by the date posted - that was nice to know you expect to get more in stock. Hard part will be deciding what to get! Prices ... Read full review »
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "quite a bit" satisfied with the purchase experience at ThinkGeek.com.
  • Ratings for the site & Shopping Experience
    Mar 27, 2013
    This review is "quite a bit" satisfied with the purchase experience at ThinkGeek.com.
    Ratings After Purchase Has Been Made
    Apr 6, 2013
    This review is "highly" satisfied with the purchase experience at ThinkGeek.com.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    I love ThinkGeek.com! I discovered it when the catalog was lying on the office table at the arcade I work at. Ever since I have been an addict! My fiancé sometimes bans me from even looking for a bit because I always find ... Read full review »
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    i have a love hate relationship with this site i hate it because i always find something i want i love it because its always amazing stuff
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    Everything I seem to want to buy from you is usually sold out, and stays sold out indefinitely - why keep it on the site at all?
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    This review is "highly" satisfied with the purchase experience at ThinkGeek.com.
  • Ratings for the site & Shopping Experience
    Apr 6, 2013
    I love this sit a lot and I shop on it all the time I just wish so much wasn't out of stock
  • Ratings for the site & Shopping Experience
    Mar 19, 2013
    Would like cheaper shipping option please
    Ratings After Purchase Has Been Made
    Apr 6, 2013
    Would like a cheaper shipping option. My order arrived in one week, which was great, but I would like the option of having slower, less costly shipping available.
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