Tillys.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 9.1


Tillys.com
BizRate Certified Ribbon Customer Certified
Over 50,000 customers have rated this store since 2006
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.0
On Time Delivery: 9.3
Customer Support: 8.9
Products Met Expectations: 8.9

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Tillys.com


Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-09-2009
I LOVE THE HANDBAG I BOUGHT AND WANT SEVERAL MORE. JUST GIVE ME TIME!!! THATK YOU
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
07-08-2009
I am completly happy with what I orderd just not happy with the delivery. I paid extra $ to have my product by Tuesday and I did not recieve it until Wed., and I was already out of town. I orderd the products to take with me to So Cal and I wasnt... (more)
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-08-2009
The experience was great, and I plan on using their service in the future
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-08-2009
Everything was great :)
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 6  Products Met Expectations
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Online Shopper
07-07-2009
The dress that I ordered was very see through. I was unaware of this because the description and picture gave no indication. It was very easy to return the product to the store however.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 6  Products Met Expectations
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Online Shopper
07-07-2009
Ordered medium size and found it much too big. Am returning for a small.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-07-2009
this was my first time ordering via the internet and I am quit pleased. Ordering was simple and prices are good. I will definitely use this service again. Thank you
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 6  Products Met Expectations
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Online Shopper
07-07-2009
Some of my items were great, others were way smaller then expected. But I still loved the styles.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-07-2009
Love the product!
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
07-07-2009
Love your online store. The item I ordered was shipped ASAP, thrilled about that, but updates on the progress of shipment were a little slow, but this will not stop me from placing another order.