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Tilly's Reviews

10/06/2013
Circle of Excellence - Tilly's

2009 Winner

Circle of Excellence

2 years

Tilly's Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

9.0 out of 10

Would Shop Here Again:

9.1 out of 10

Likelihood To Recommend:

9.1 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 94% 100%

Neutral

 1% 0%

Negative

 5% 0%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

9.1 out of 10

Design of Site:

8.9 out of 10

Satisfaction With Checkout:

9.2 out of 10

Product Selection:

9.0 out of 10

Clarity of Product Information:

9.0 out of 10

Charges Stated Clearly:

9.2 out of 10

Price Relative To Other
Online Retailers:

8.6 out of 10

Shipping Charges:

8.3 out of 10

Variety of Shipping Options:

8.8 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.3 out of 10

Order Tracking:

9.3 out of 10

Product Met Expectations:

9.0 out of 10

Customer Support:

8.7 out of 10

Product Availability:

8.7 out of 10

Returns Process:

8.2 out of 10

Recent Reviews for Tilly's

Showing 1 - 10 of 309
  • rae
    Ratings for the site & Shopping Experience
    Oct 6, 2013
    Tilly's has a wide selection of clothing! And most of their sale's prices were great! Especially on sweaters. But the non-sale items seemed to be more expensive compared to other stores like Pacsun.
  • Monimon
    Ratings for the site & Shopping Experience
    Oct 6, 2013
    Awesome products!!
  • Online Shopper
    Ratings for the site & Shopping Experience
    Oct 6, 2013
    easy to use site, good descriptions and pictures of the items.
  • james
    Ratings for the site & Shopping Experience
    Sep 27, 2013
    Ratings After Purchase Has Been Made
    Oct 5, 2013
    All most good
  • Lena Renee
    Ratings for the site & Shopping Experience
    Oct 4, 2013
    I love this website! I use it for a lot of gift shopping and i always find a lot of items i love for my self..i usually end up throwing something extra in my shopping cart!
  • alex
    Ratings for the site & Shopping Experience
    Sep 23, 2013
    Tilly's has the coolest clothes and latest looks that are always what I'm looking for!
    Ratings After Purchase Has Been Made
    Oct 3, 2013
  • Online Shopper
    Ratings for the site & Shopping Experience
    Oct 2, 2013
    Easy ordering process and no cost return of items makes shopping at Tilly's a breeze. Plus their low cost high quality items are a bonus.
  • nikachu
    Ratings for the site & Shopping Experience
    Oct 1, 2013
    I was very pleased with the sales taking place! The only thing that I didn't like was checking out with paypal. I was not aware of the full total of my purchase including sales tax until after I already completed my purchase.
  • Consumer
    Ratings for the site & Shopping Experience
    Sep 16, 2013
    Great specials and easy navigation through website.
    Ratings After Purchase Has Been Made
    Oct 1, 2013
  • Online Shopper
    Ratings for the site & Shopping Experience
    Oct 1, 2013
    I love shopping at Tillys and bought my kids school clothes and got 11 tillys moola
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