Tilly's Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.8

Tilly's
BizRate Certified Ribbon Customer Certified
Over 50,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 8.9
Customer Support: 8.6
Products Met Expectations: 8.8
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Tilly's

Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
Not like picture at all, and a little bit too big for a hat size that is small to medium.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
Thanks it was very easy to order for you. My daughter loved her new jacket.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
10-30-2009
The shirt I received was terrible quality and I was very disappointed. I would return the item but the shipping cost is too much!
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
10-30-2009
FEDEX was a terrible choice of shipping item sat for days idle still not done had to go and pick up
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 5 Products Met Expectations
Read full review 		Online Shopper
10-29-2009
I never say a place to have my package needing a signature. Fed Ex didnt leave it. I had to contact them to do so. Your order needs to be more clear. I needed my package by Friday and didn't get it til Monday.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-27-2009
I love the products yor store offers. If there are any upcoming sales I will make another purchase.
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 2 Products Met Expectations
Read full review 		Online Shopper
10-27-2009
Good evening, it is with regret that I have to return the items I purchased. Your service is great, but the size of the shirts I purchased were to small. I really wish they would have fit, nice shirts. Any chance of getting 3 or 4XL sizes?
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
10-24-2009
I expected to receive the package MAYBE 3-5 business days. I placed the order on-line on Friday and it arrived FedEx the very next day!! I was very surprised and VERY pleased. Thank you for the extra special treatment.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review 		Online Shopper
10-23-2009
There still aren't small enough jean sizes. Size 16 Youth or 28X28 Mens are the sizes I need.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-20-2009
Im glad with the sweatshirt I have purchased and I would recomend
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