oneida.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9.1

oneida.com
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 9.2
On Time Delivery: 9.3
Customer Support: 9.0
Products Met Expectations: 9.2

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of oneida.com


Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review
Online Shopper
11-12-2009
My order actually arrived a day earlier then expected.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-12-2009
This is the best silverware ever! I love it. Very sturdy and beautiful in it's simplicity.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-11-2009
The flatware was well packed and arrived on Oct. 29 in good condition.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review
Online Shopper
11-11-2009
Very exciting modern design. Would really like some matching serving platters and bowls.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review
Online Shopper
11-11-2009
I only ordered the flatware pattern I did because I already have a set. The pictures on Oneida.com weren't large enough. I would not have ordered if I hadn't already had the pattern and didn't know ahead of time what they would look like.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-11-2009
I was pleasantly surprised to find that the new set matches perfectly a set for 12 I bought at least 12 years ago. Not only that, the old set did NOT look worse for wear, even though I use it daily.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-11-2009
Thank you for making quality products available even after the department stores no longer carry them. Thank you for prompt service. Keep up the good work!
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review
Online Shopper
11-10-2009
n/a
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-10-2009
I was amazed at the fine products I found at Oneida.com and they were delivered quickly. Excellent experience.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-09-2009
I was glad to find the flatware I needed was open stock. I now have a source for future replacements,