Dover Saddlery Reviews and Store Ratings | Bizrate
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Dover Saddlery Reviews

05/23/2013

Dover Saddlery Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

8.8 out of 10

Would Shop Here Again:

8.9 out of 10

Likelihood To Recommend:

9.1 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 90% 92%

Neutral

 4% 4%

Negative

 5% 4%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.5 out of 10

Design of Site:

8.7 out of 10

Satisfaction With Checkout:

8.8 out of 10

Product Selection:

8.8 out of 10

Clarity of Product Information:

8.3 out of 10

Charges Stated Clearly:

8.7 out of 10

Price Relative To Other
Online Retailers:

8.1 out of 10

Shipping Charges:

5.8 out of 10

Variety of Shipping Options:

7.8 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.0 out of 10

Order Tracking:

8.6 out of 10

Product Met Expectations:

8.8 out of 10

Customer Support:

9.0 out of 10

Product Availability:

9.0 out of 10

Returns Process:

7.1 out of 10

Recent Reviews for Dover Saddlery

Showing 1 - 10 of 2452
  • Ratings for the site & Shopping Experience
    May 23, 2013
    This review is "highly" satisfied with the purchase experience at Dover Saddlery.
  • Ratings for the site & Shopping Experience
    May 23, 2013
    This review is "quite a bit" satisfied with the purchase experience at Dover Saddlery.
  • Ratings for the site & Shopping Experience
    May 23, 2013
    This review is "quite a bit" satisfied with the purchase experience at Dover Saddlery.
  • Ratings for the site & Shopping Experience
    May 23, 2013
    This review is "highly" satisfied with the purchase experience at Dover Saddlery.
  • Ratings for the site & Shopping Experience
    May 23, 2013
    I tried to click on as a returning customer and could not figure out my password. Instead, I filled in the long form -- thrice -- because I did not erase the incorrect info in the returning customer box. Each time I tried to ... Read full review »
  • Ratings for the site & Shopping Experience
    May 23, 2013
    This review is "highly" satisfied with the purchase experience at Dover Saddlery.
  • Ratings for the site & Shopping Experience
    May 23, 2013
    This review is "highly" satisfied with the purchase experience at Dover Saddlery.
  • Ratings for the site & Shopping Experience
    May 23, 2013
    I bought my mounting block from Dover Saddlery mainly because there were no shipping charges. The price was higher than other suppliers, but they all charge excessive shipping. I saved about $12.00.
  • Ratings for the site & Shopping Experience
    May 23, 2013
    This review is "highly" satisfied with the purchase experience at Dover Saddlery.
  • Ratings for the site & Shopping Experience
    May 23, 2013
    This review is "quite a bit" satisfied with the purchase experience at Dover Saddlery.
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