Lumber Liquidators Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.6

Lumber Liquidators
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Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 8.7
Customer Support: 8.5
Products Met Expectations: 8.8

*Ratings are for the past 90 days only.

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Reviews of Lumber Liquidators


Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-05-2009
not happy with this section. space is too small
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
11-05-2009
The issue i had was w/ online credit app. I applied, it said they couldn't extend me credit and I'd receive a letter. I put the order on my credit card instead, then rec'd a lumber liquidators card in the mail a couple wks later. Wanted 6mos, no...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-03-2009
Everything went smooth, no complaints
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-03-2009
LL has unbelievable choices at such great prices. We would have never been able to afford the fine quality wood we selected at its original retail price. Thank you LL for making our dreams become reality!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-02-2009
The shipping number didn't work on the website for tracking.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
11-02-2009
Sample order was placed 10/13/09. Contacted customer service 10/23 & 10/28 to ask about the order. Samples never arrived. Went to LaVergne, TN, location 10/31/09. Gentleman in the store was very helpful. He refunded my money; gave me the samples.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-01-2009
The quality and price of the products from Lumber Liquidators is fantastic! I have only ordered samples, but will definitely purchase my new flooring from them. I was pleased and impressed by the unique box the samples were shipped in. Innovative!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-01-2009
Loved the flooring and the price. The staff at your west 95th st site in chicago was great.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
11-01-2009
It took about a month to get the product. That seems like a long time for something advertised in their website as on sale. But it was what we needed to complete our room makeover, and the store representative was very pleasant.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 7 Products Met Expectations
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Online Shopper
11-01-2009
I received a severely dented container of Bostik Best Adhesive. I asked for and was given another container but It was also dented but not quite as severe. The young man who assisted me had me wait and was not pleasant.