GuitarCenter.com Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.7

GuitarCenter.com
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.7
On Time Delivery: 8.8
Customer Support: 8.5
Products Met Expectations: 8.9
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of GuitarCenter.com

Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
Overall a very satisfactory experience!!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
delivered on time
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
Great experience! Very satisfied customer!
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
The only issue I had was that since I don't have internet connection at home I was relying on someone from the Guitar Center store that I had my items shipped to would call me upon arrival. Was not called and items sat there for nearly 2 weeks
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
fast service
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
Perfect service as usual.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-01-2009
I am Pleased with my product it works well with all my instruments. Thank you and I look forward to my next purchase.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-01-2009
thanks for the amp cover, guitar center is pretty much the s**t.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
10-29-2009
i thought it was an easy to use site that had a good selection of the product i was seeking (music stands). i bought 2 at good prices and got them quickly.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
10-29-2009
The only thing I would say is that some customers might go to other online merchants because of no sales tax added to thier totals. Maybe offer discounts to churches. I am very pleased with what Guitar Center is doing and will do buisness again...
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