GuitarCenter.com Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall Rating: 8.9


GuitarCenter.com
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store since 2006
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 9.1
Customer Support: 8.7
Products Met Expectations: 8.9
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of GuitarCenter.com

Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
06-30-2009
The Mic stand was great but the music stand sheet music holder was loose and I had to use a flat punch to secure it.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-29-2009
A very pleasant shopping experience, indeed!
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 5  Products Met Expectations
Read full review 		Online Shopper
06-27-2009
The equipment I purchased and returned was fine mechanically, it just did not work out for my particular set up. I would also like to mention that your percussion dept. at the Albuquerque, NM store was extremely helpful in solving my situation.
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 3  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
06-27-2009
ordered product online. offered financing said that purchases over $299.00 were same as cash if paid off in 12 months. Received billing today & it indicated that the purchase financing was for 3 months.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-27-2009
The mic and stand work perfectly. I bought the combo for playing my dobro and I didn't get one squawk going through my amplifier and the sound was loud and clear.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
06-26-2009
nice item
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-26-2009
great stuff
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
06-26-2009
Still have not received the picks I ordered. Other than that all the merchandise was great.
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
06-26-2009
item was backordered and unavailable a week after the original order.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 6  Products Met Expectations
Read full review 		Online Shopper
06-26-2009
I love the delivery service.
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