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GuitarCenter.com Customer Reviews

Store Details

Store Ratings* Summary


GuitarCenter.com
Customer Certified
Over 50,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.6
On Time Delivery: 8.8
Customer Support: 8.4

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of GuitarCenter.com


Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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RAA
02-13-2012
Great price, great service, great delivery time, guitar was securely packaged. Thank you!
Overall Rating 8 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-13-2012
I only shopped at guitar center.com because the items I purchased are sold there exclusively. I would prefer to purchase directly from a store. But I've found that I know far more about the products than the people that work at GC. I probably...

GuitarCenter.com has posted a response to this review.  Read full review

Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
02-13-2012
Please have more detailed description for used guitars on sale on the website
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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bluescat
02-13-2012
Fast shipping and great prices!
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
02-13-2012
packaging could have used another strip or two of packing tape
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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generaldp
02-13-2012
I have recommended to our church [Springfield] that they order on liine from Guitar Center and I will pick the items up. This is a more secure way of receiving the items ordered.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Bneltner
02-13-2012
I had a good experience with Guitar Center overall and would recommend them to anyone interested in buying products from them in the future.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
02-13-2012
Great product! Used item but in super shape...no issues with physical condition. They work great! Shipped same day as order (Thanks!) so I got them in time for the weekend.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review
danglobal
02-13-2012
First purchase with Guitar Center - great experience !
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
lawrence
02-12-2012
its goog to buy from guitar center ,they are the best

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