Pacific Geeks Customer Reviews

Store Details

Store Ratings* Summary


Pacific Geeks
Customer Certified
Over 2,500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 7.4
Would Shop Here Again: 7.6
On Time Delivery: 7.3
Customer Support: 7.1

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Pacific Geeks


Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 9 Customer Support
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Buddy
02-05-2010
I received the monitors I ordered quickly but one had no power cord and the other had no video cable. They sent me a power cord and video cable after I contacted them that were of much lower quality than the ones I should have gotten.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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stleocomputer
02-01-2010
Again I am a repeat byer and have had a decent relationship with them. My worst fear is the high cost of shipping...I continue to hold orders till coupon codes for reduced shipping are available. Otherwise I am content.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Rod
01-30-2010
KUDOS to an excellent organization in all regards!
Overall Rating 6 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
01-29-2010
The lap top did not work properly and was missing some installed components ordered.The restore disc did not match what was installed on the lap top.I like pacific geek but was disappointed with the lap top not being the way I ordered.
Overall Rating 3 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 2 Customer Support
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Online Shopper
01-25-2010
I placed an order part of the order arrived. The invoice was marked the rest of the order will come from another warehouse. After 3 weeks, customer support cancelled my order and refunded my money after I e-mailed.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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unhappy
01-23-2010
Shipped late-two days after charging my credit card and only after I emailed. Only part of my order arrived. Was promised shipment of remainder by COB-did not happen. Only notified late the next day that they did not have the rest of the item.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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ESD Supporter
01-22-2010
I received a bare motherboard. It was not in any type of ESD material, just standard bubble wrap thrown into a box.
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
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Newbie Geek
01-18-2010
I contacted Pacific Geek by email with concern over my order. I was told that a missing component that I paid for and did not receive would be shipped.Not received yet. I was also told that some software was pre-loaded on my system and it was not.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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JD
01-14-2010
I have always Been very satisfied with all of the transactions I've had with Pacific Geeks.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
01-14-2010
I SENT THIS TO MY SON IN FLORIDA, WHO IS PLEASED WITH IT.