EyeBuyDirect.com Customer Reviews

Store Details

Store Ratings* Summary


EyeBuyDirect.com
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.3
Would Shop Here Again: 8.4
On Time Delivery: 8.4
Customer Support: 7.4

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of EyeBuyDirect.com


Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
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skinners1
02-07-2010
only problem was I received to separate emails to say my order had been shipped - the first email almost 5 days before second one said it had shipped, we paid for expedited mail. When it was mailed - 2nd email, got it within 2 days
Overall Rating 6 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Lisa
02-04-2010
i ordered my glasses jan 6th and was told that my glasses would be ready in 14 days but a week went by and i called for them to tell me that my lenses were to thick an needed the index to be brought down but would like to know why i wasnt contacted
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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bonnie
02-04-2010
Lens are good but frames are a bit loose on and measurements were taken from my previous glasses.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Den
02-01-2010
After several orders over some time, I m very satisfied with EyeBuy.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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BLONDIE74
01-31-2010
I HAVE NOT RECEIVED MY GLASSES AS YET. PERHAP IT IS IN THE POST OFFICE AS WE RECEIVED A NOTICE OF A LARGE ENVELOPE TO BE PICKED UP ONE 2-1-10.IF THE GLASSES ARE IN THE PACKAGE, I WOULD LOVE TO FILL OUT A QUESTIONAIRE.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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ajlv
01-30-2010
I was very pleased with this service and the prices are unbelievable!
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 1 Customer Support
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Wally M.
01-30-2010
Pleased with the value of the glasses. Only concern is that it looks like the nose pieces could break off easily. The second pair I received is too small (my fault, did not check measurents). CAN I RETURN THE SECOND PAIR AND GET LARGER TEMPLES?
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Martin
01-25-2010
Enclosing an invoice with the delivery would assist me in compiling medical costs for tax purposes.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 8 Customer Support
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Primo
01-25-2010
Although delivery was slightly delayed, I was very happy with the glasses I received. The quality and the lenses were very good and as good as the glasses I had purchased locally. All in all I am very happy with my new glasses and Eyebuydirect.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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tonloc
01-23-2010
thats the greatest service i have seen yet....