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EyeBuyDirect.com Customer Reviews

Store Details

Store Ratings* Summary


EyeBuyDirect.com
Customer Certified
Over 5,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.0
Would Shop Here Again: 8.3
On Time Delivery: 7.7
Customer Support: 7.7

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of EyeBuyDirect.com


Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
02-11-2012
Both pair of glasses were ordered for my daughter. Although I was keptinformed by emails I found the last step of verifying the order and doublechecking Rx taking longer than expected. Otherwise, my daughter is loving her new look.
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
02-10-2012
Preferred styles not available in all sizes.
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 6 Customer Support
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tom
02-10-2012
The (sunglasses clip on) does not fit the glasses well. Had to bend to fit & they still do not fit well. Cost to return, too much$$$
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
02-09-2012
Piece over ear slightly loose.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
02-09-2012
This place is TERRIBLE. I will never, ever, do business with them again, and I will never, ever, recommend them. They did not get the product to me on time, and they did not care that it was not on time. They did not give a good reason, they did not...
Overall Rating 6 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
02-09-2012
I was surprised when I opened the package because I thought I had ordered black rims with white interiors and the ones I received were solid black. I had ordered them based on a pair I saw someone else wearing and thought I was getting the same...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
02-09-2012
I was sceptical when I ordered my glasses on-line. When I received them in the mail, I was completely satisfied. I have had numerous compliments and people can not believe what I paid. I will definitely be ordering again.
Overall Rating 8 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Carrie
02-08-2012
I am overall satisfied with dealing with you. You could consider sparing me the details of how much caring an checking went into making the glasses,your email updates come across overly sweet. I do love the glasses I received, but I got a...
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 4 Customer Support
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bobby
02-07-2012
i was not contacted about my order until 2 weeks after i submitted it . they informed me that the frames i picked out were no longer available.after that i got my order in about a week and a half later. I had to pick new frames.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
4 eyes
02-07-2012
it sure beats the ripoff alternatives.

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