EyeBuyDirect.com Customer Reviews

Store Details

Store Ratings* Summary


EyeBuyDirect.com
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.8
On Time Delivery: 8.7
Customer Support: 8.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of EyeBuyDirect.com


Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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purple thing
11-19-2009
I have been happy with my purchases. I have and will continue to recommend eyebuyirect.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
11-19-2009
I e-mailed and requested help. My glasses are incorrect.
Overall Rating 2 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Dick
11-18-2009
The sunglasses are too distorted to see correctly. I feel like I am cross-eyed when I use the glasses. I will not use for any type of sun vision use.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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guyfro
11-18-2009
I wish the parcel to be delivered against a signature in France. This is not the case today. Cordialy
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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andrea
11-18-2009
I had no estimated time for delivery. Besides that, I'm happy with the product.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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TechWolf
11-17-2009
The glasses are wonderful. The quality and comfort meets or exceeds my old pair I purchased for $290. Order arrived within the time I was promised. It arrived on the earliest date promised. Thank You!!!
Overall Rating 2 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Claytonkc
11-17-2009
The glasses looked great, but the minute I put them on I became dizzy. I sent the exact prescription that I currently wear, but somehow the correction is misplaced.
Overall Rating 1 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
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CN
11-17-2009
I HAVE NOT RECEIVED MY ORDER!
Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-16-2009
The glasses that were purchased broke at the bridge about a week after they were received. I have been unable to reach anyone at the toll free number, everytime I call I receive the "mailbox is full" message.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
11-14-2009
I have not heard from them or received my product. They are closed on the weekend so I can't even follow up after receiving this email.