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WineChateau.com Customer Reviews

Store Details

Store Ratings* Summary


WineChateau.com
Customer Certified
Over 10,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.7
On Time Delivery: 8.7
Customer Support: 8.4

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of WineChateau.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
02-13-2012
Wonderful
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Papa
02-12-2012
I ordered 6 bottles of pinot grigio,an they are great tasting, my kids like the taste also.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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BigDs929
02-12-2012
great deal on a great item
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
02-11-2012
Thanks. I've already made another order since it worked so well the first time.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Phil
02-09-2012
My wife intercepted it. Too bad. Oh Well. Sneak some into my back door sometime. I am disabled and my caretakers won't let me drink, I am 79yrs. I'm close to dying. Can't I have one drink? A cigarette would be nice.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Not Happy
02-09-2012
I have twice (2) emailed WineChateau and they have yet to respond to me either by email or by phone. I have also called twice (2) and they cannot give me an amswer towards the status of the wine that I have ordered.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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bet
02-08-2012
I just wish this wine could be carried in the Richmond area. Taylor wine is carried but not the soft red.
Overall Rating 8 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-07-2012
Would shop here again. Shipping a bit expesive. FedEx called a day before scheduled delivery to tell me that I would have to sign for shipment. That call led me to believe I was getting the shipment that day (a day early). I didn't like that...
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Kathy S.
02-07-2012
The box casing the bourbon I ordered is amazing and beautiful and the recipient will greatly appreciate the appearance as well as the contents.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
boomduggi
02-06-2012
Love u guyz ill be a long time customer quality, great customer service consistently

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