WineChateau.com Customer Reviews
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Store Ratings* Summary
*Ratings are for the past 90 days only. |
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Reviews of WineChateau.com |
Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
11-08-2009
Wine delivery was expedited quickly.
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
11-08-2009
It was a gift to my daughter; I don't think she opened it yet.
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
11-08-2009
I would just like more savings on bulk pricing or cases purchased, etc. I can actually get the wine cheaper here, but would prefer it come to my front door. The price was approximately 3-4 dollars cheaper in one of our local stores.
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
11-07-2009
The purchase went smoothly. FEDEX however was not aware that I paid for evening delivery. I had to call them to arrange a delivery time.
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
11-07-2009
In the future, would you look into the possibility of carrying Masperla. Their 2005 was excellent.
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
11-07-2009
Fed Ex attempted delivery 2x; did not let me know. On their third attempt they left a door tag telling me it was their final attempt. I called, they said they would deliver today, but did not and now cannot for a week. Cancelled my order.
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
11-07-2009
Have not recieved my first order, although I did get an email stating that you were having some delivery problems.
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
11-06-2009
The order was finally delivered after I called customer service afters 7 days with no response. Two of my items were backordered, however, I was not informed of this. I had to call and change the order before it finally shipped.
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
11-06-2009
I did receive a message that my order was canceled by the company without an explanation, I e mailed customer service requesting an explanation for the cancelation, I AM STILL WAITING FOR A RESPONSE! It has been a week.
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Would Shop Here Again
On Time Delivery
Customer Support
Products Met Expectations
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Online Shopper
11-05-2009
I ordered all three types of Black Tower wine and two were the same.
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