Home > Store Ratings > Kaplan Toys

Kaplan Toys Customer Reviews

Store Details

Customer Reviews
Detailed Store Ratings
Store Information

Go to store

Store Ratings* Summary


Kaplan Toys
Customer Certified

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 8.6
On Time Delivery: 9.3
Customer Support: 8.1
See detailed store ratings

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Read more about ratings

Reviews of Kaplan Toys

Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		cbpjr
12-15-2009
My shopping experience with Kaplan Toys has been very pleasant. I hve found their service highly efficient with very fast shipping, even during the Christmas season.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Liz
12-12-2009
Really nice product. I'd hoped for speedier delivery, but totally acceptable (I ordered jingle bells & we missed having them for the Christmas sing-a-long)
Overall Rating 4 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 6 Customer Support
Read full review 		Online Shopper
11-30-2009
I ordered an Asian baby for my Chinese neice and it did not look at all like the picture or Asian
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Read full review 		ksgurl
11-24-2009
just what I was looking for
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Online Shopper
10-13-2009
I have shopped with Kaplan for years and plan to shop there again. The person I talked with was VERY nice. If I had not already been familiar with Kaplan I would shop there again because she was so helpful.
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Mrs. Drich
09-20-2009
We are pleased with purchase as far as availability of item we wanted/timeline being met. A piece was missing. Box appeared to have been opened and taped shut. Due to the time restrictions we were under, we made do without the part that was/is...