Strollers.com Customer Reviews

Store Details

Store Ratings* Summary


Strollers.com
Customer Certified
Over 250 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.5
On Time Delivery: 9.2
Customer Support: 8.1

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Strollers.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Rich
11-21-2009
We were very happy with the quantity of various Umbrella strollers to choose from, the comments from previous buyers of the various choices, the ease of the purchase from and shipment to Canada and the quality of the product that has arrived.
Overall Rating 1 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 3 Customer Support
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asdf
11-09-2009
I did not get an e mail about my order because I have accidentally entered a wrong e mail address. Even though that happened no one hesitated to call me to let me know my order was canceled.So over all I am not satisfied with the shopping experience.
Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
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Online Shopper
11-06-2009
I was very disapointed with customer service, support and delivery service. You guys are terrible and the representatives were very unhelpfull.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Gabe
10-25-2009
The delivery occurred on-time. The product selections were wide and varied. The pricing was very competitive and free shipping was available.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Kat
10-24-2009
A friend of mine had purchased the stroller and I talked to her about it and she loves it. I am having my second grandchild in January so we will put it to good use.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 5 Customer Support
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Unhappy
10-13-2009
I was unsatisfied with this website. I ordered a stoller for my best friend's baby shower thinking the order went through but it didn't and I didn't receive any email regarding the order. I ended up calling the co. and canceling the entire order!!!
Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
10-11-2009
I was not notified the item was backordered until after I had purchased the item.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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j
10-02-2009
quick and easy
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Andrea
09-24-2009
Excellent customer service! Package arrived in a very reasonable amount of time. Website confusing at times, but rep made up for that issue. She was awesome!
Overall Rating 10 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Nik2dnak
09-22-2009
I am very pleased. My order arrived when they said it would. It looks like it looked online which doesn't always happen, I got free shipping and it was easy to put together.