The Official WBTV Shop Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating:
   Not Yet Rated


The Official WBTV Shop

Over 500 customers have rated this store since 2006
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations

Not Yet Rated – less than 20 reviews in the last 90 days.

What does this mean?

*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of The Official WBTV Shop


Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
02-10-2009
I was happy with my purchase.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
01-05-2009
Please add more Smallville items for shopping to your website.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
12-28-2008
Only knock would be you were out of a Luthor Corp Cup I wanted to buy.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 4  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
12-24-2008
Wrong Product sent. Returned with the details for postage refund i still got the automatic response. someone responded 3 days later. I have not received any refund for the postage of the return item as mentioned in the automatic response.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
12-24-2008
The order was received extremely promptly. Dispite this I still feel your overseas postage was very high! (At about $32!!). This is the one of the only reasons which would put me off ordering again.
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 3  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
12-21-2008
ups refused to deliver my package, made me drive around looking for their warehouse to pick it up! needed smallville posters such as green arrow and more posters, gift types, wanted some kryptonite or a kryptonite key from the show, nothing... (more)
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
12-21-2008
My problem wasn't resolved with emails that were sent and also took 2 days for more than automated contact which was disappointing. I feel that an 800 number for CS you will provide more efficient in resolving customer problems.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 6  Products Met Expectations
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Online Shopper
12-20-2008
I was extremely pleased that the item I ordered arrived in around 4 days; much sooner than expected. However, I was a little disappointed when I found the pendant on the 'Supernatural' necklace was a fair bit smaller than I had believed it would be.... (more)
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
12-19-2008
you are great and I'll order from you again!
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
12-19-2008
Easy step by step information on how to place orders by e-mail. wanted 2 more shirts, but they both were sold out. One of the ****s was of Dean & the other of Sam & Dean. I have e-mailed to be notified if more come in hopefully by x-mas. Thank you!