Problem Solvers Customer Reviews

Store Details

Store Ratings* Summary


Problem Solvers
Customer Certified
Over 2,500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.3
Would Shop Here Again: 8.2
On Time Delivery: 8.7
Customer Support: 7.9

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Problem Solvers


Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Easy to plase
11-26-2009
Waited nine days for shipping information on order before calling. I was first told order to have been canceled, then located and I was told it would be shipped right away, then was told it was out of stock and no longer avaiable.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 2 Customer Support
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Online Shopper
11-21-2009
Had to pay shipping after being told there was no charge.I called to reorder a new item in it's place, after 20 minutes was disconnected. I still don't know if they have the order, but I will cancel it anyway. This was a comnplete hassle.
Overall Rating 2 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-11-2009
I did not care for the appearance or the quality of the candles. They did not look as nice as they did on line. I have returned them
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Pegesus83
11-10-2009
Fast delivery, and great battery powered candles for the windows! Solared powered they go on and off with the light. Great Quality!
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-08-2009
I was very disappointed with the way they were shipped. It looked as though they just took the candles and tossed them in the box. I haven't taken them from the box yet, so I am hoping they work. Natalie Hurley
Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 6 Customer Support
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Eeliee
11-06-2009
Cheaper price and fast delivery
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 5 Customer Support
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Online Shopper
10-28-2009
i had emailed problem solvers regarding an order that i thought was incomplete. several days later, i still have not had any response. later, i did realize that the parcel had been received; just did not see where the delivery person had put it.
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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steplight
10-27-2009
1 out of the 4 lights was broken on arrival.
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
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re
10-27-2009
Your prices tend to be on the high side. I normally buy onsale items or items I can't find elsewhere.
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 7 Customer Support
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ccob
10-26-2009
three items ordered. The largest (storage closet) delivered. Two very small (Sale) items,packaged in one box, were not left but a signed receipt was required to re-deliver since not at home.It was several days before finally receiving.