L'Occitane Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 9.1

L'Occitane
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 9.2
On Time Delivery: 9.3
Customer Support: 8.9
Products Met Expectations: 9.2
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of L'Occitane

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-07-2009
I love l'occitane products,they are superior to any other lines out there!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
nice packaging
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
Nice products, Beautiful packaging and attention to details.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
I had a great experience on the web site and will be back for more. The soaps I purchased are great. I love the silkiness and the fragrance is wonderful.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
For the survey, there needed to be options related to being shipped to someone else. For example, I really do not know if the end customer I shipped to as a gift is satisfied or not or if all items were received.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
Wow, the products came really fast. Appreciated that very much.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
Great Products!!!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
I received all items exept one item never received, I know it was a gift but still
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
LOVE, LOVE LOVE THE PRODUCTS!! IT'S ALL I WILL EVER USE.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
The honey-lemon products I ordered smelled like urine and I was not allowed to return them to a store immediately. I was also not allowed to exchange it for products of equal value.
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