Rainbow Appliance Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.9

Rainbow Appliance
BizRate Certified Ribbon Customer Certified
Over 500 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.7
On Time Delivery: 8.7
Customer Support: 7.6
Products Met Expectations: 8.8

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Rainbow Appliance


Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-28-2009
Product works great, came on time, and had the best price.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
10-25-2009
First time using Rainbow. Confirming email didn't give ship date, etc. 5 days elapsed, sent inquiry email. Requested to call. Product back-ordered but other product in stock, shipped & received quickly. Why did I need to contact them to correct...
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-24-2009
I was impressed with how QUICKLY I received this product and how well it was packaged when it arrived. Ward trucking did a great job delivering. I needed a dryer now. I got one now! By the way, GREAT DRYER! Thanks Consumer Report
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 4 Products Met Expectations
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Online Shopper
10-15-2009
The product is slightly damaged. I need to assess the damage and contact Rainbow Appliance.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 4 Customer Support
Products Met Expectations 7 Products Met Expectations
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Online Shopper
10-15-2009
The box came ripped through on one side. However, the product works
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
10-13-2009
I did not recieve my item and got no call or no email from customer service about it. I don't know why I haven't heard from them, maybe it is on back order or something, but they should let me know.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-06-2009
The only thing I had problem initially was how I was to know when the order was coming, but about a day after the order was placed online, a customer service rep called me to set day and time. Delivery service was very good.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-04-2009
My husband and I are highly satisfied with the vacuum cleaner we purchased from you. It has met all our expectations, and our housekeepers love working with it!
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
10-02-2009
Very good product at a very good price
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
09-30-2009
The product had a dent and they offer a very basic compansation. I am very unhappy about this.