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Dr.AutoParts Customer Reviews

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Dr.AutoParts

Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support

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*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Dr.AutoParts

Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Read full review 		Trainer
10-26-2009
Dr.AutoParts sent an e-mail my payment was received 10/17/2009. 5 day later no shipment. I phoned, and e-mailed twice. No response from DrAutoParts. Could be my worst experience buying on internet!
Overall Rating 2 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 4 Customer Support
Read full review 		Astrofan
10-23-2009
They were out of stock and gave me a full refund due to the back order not being timely.I waited 2 weeks for a non shipped part because I did not get the cancellation e mail.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Read full review 		mark
09-30-2009
No next day UPS apparently you dont stock the parts are your facility
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 1 Customer Support
Read full review 		Jeep owner
08-30-2009
Tried to contact Dr. AutoParts, they never returned my email or phone calls. There Customer Support is NOT reliable, I want to return the products but couldn't get a hold of them (either by email or phone). Do not buy from them.