White House Black Market Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.8

White House Black Market
BizRate Certified Ribbon Customer Certified
Over 25,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 8.9
Customer Support: 8.9
Products Met Expectations: 8.7
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of White House Black Market

Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
It would be nice to include a "designed fit" section on the sit to know how the garment is supposed to fit once received.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
Always great products and service
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
I already send and e-mail to WH/BM
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
Took a lot longer than expected. Surprised that product traveled via 3 states while I live in one of the largest cities in the united states. I expected the product faster.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-07-2009
good quality service
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
11-07-2009
To date I have not received my order.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
11-07-2009
I couldn't believe that they shipped my package to 3 different states before it arrived. I received an email stating that it was shipped, but did not receive the package for over a week. Don't know why it wasn't shipped direct??
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-07-2009
I am very impressed with your store. I would highly recommend your store to all my friends
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 3 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
You are not allowing me enough space to write my comments!!!!!!!!!!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
I was very satisfied with the customer service I recieved at the store in Arlington, from customer service over the phone, and email. Everyone was very informative, professional and knowledgeable of merchandise in both the store and online.
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