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White House Black Market Customer Reviews

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White House Black Market
Customer Certified
Over 25,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.8
Would Shop Here Again: 9.0
On Time Delivery: 9.0
Customer Support: 8.9
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*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of White House Black Market

Overall Rating 1 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 3 Customer Support
Read full review 		Kessy
11-24-2009
The online order changed when I hit the order button. The order could not be cancelled. One staff member hung up on me when I wanted to discuss the cancellation. Another staff member offered to grant discount but I never received an invoice.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Online Shopper
11-24-2009
Very good service
Overall Rating 0 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
11-23-2009
PERFECT~
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Read full review 		E
11-23-2009
None. Love the clothes and wish they weren't so expensive.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Maya
11-23-2009
Free shipping is great! And the return process is quite easy! Thank you.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
Read full review 		Online Shopper
11-23-2009
Was pleased with my overall experience and merchandise.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		very girlie
11-23-2009
Please be aware that the Wilmington store is one of the few locations to purchase social/formalwear in the Jacksonville/Camp Lejeune area. There is a huge demand for social and formalwear at Camp Lejeune. I AM NOT REFERRING TO PROM DRESSES. Thank...
Overall Rating 8 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		vivian
11-22-2009
If the items are not ready , please don't put online thank
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review 		almond
11-22-2009
i always find excelent quality in clothes and good prices
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review 		Online Shopper
11-22-2009
I love all of th purchases I have made from White House Black Market, unfortunately, this dress did not fit
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