Hatcountry Customer Reviews

Store Details

Store Ratings* Summary


Hatcountry
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.5
Would Shop Here Again: 8.6
On Time Delivery: 8.6
Customer Support: 8.6

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Hatcountry


Overall Rating 7 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 7 Customer Support
Read full review
stauffje
11-24-2009
I wish someone had informed me that the hat was on back over. so i did nt have to contact customer support. it took over a month to get the item.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 8 Customer Support
Read full review
LilBird
11-23-2009
The hat was a little more "cowboy" than expected. It would help to see hats worn by models to see how they sit. The birthday boy liked it anyway and has worn it constantly since receipt. Took longer than I thought to ship and arrived day after...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Online Shopper
11-15-2009
My Order is everything I had hoped it would be. The quality and selection of your products is over the top. Thank you for the best shopping experience I could have asked for.
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Bubba
11-12-2009
Great product at a reasonable price. Faster than expected delivery. Ordered wrong size - my fault. Customer service was excellent in every way. This is my third order with the company, first time with even a minor problem. I'll continue to patronize...
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Read full review
Joe
11-12-2009
I was very satisified with the selection of hat's they had. I was looking for a specific type of hat and found exactly what I was looking. I just wish I got the size correct when I ordered it. my mistake. I would definately recommend.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Cody
11-12-2009
This item is a gift, so all of the info is not in yet, but I am inpressed.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Read full review
Bubba
11-12-2009
Love the hat. Well constructed. Perfect fit. Decent price.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Todd
11-10-2009
good hat, but I didn't understand the "free shipping" issue up front, which was my mistake.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Read full review
mikemvk
11-08-2009
The orignal hat I bought was made in the USA so I thought I would buy another and behold it is made in China. Is nothing made the in the USA anymore?? I want to buy an American made hat.
Overall Rating 2 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 2 Customer Support
Read full review
not again
11-06-2009
I felt the exchange process was very costly and took too much time. and the guidence for size was not helpful at all