PopularGlasses.com Customer Reviews

Store Details

Store Ratings* Summary


PopularGlasses.com
Customer Certified
Over 2,500 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 7.4
Would Shop Here Again: 7.3
On Time Delivery: 7.2
Customer Support: 7.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of PopularGlasses.com


Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
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Online Shopper
11-26-2009
Have not received my items
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 6 Customer Support
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Customer service
11-04-2009
When I had to call customer support on two separate occasions the repasentative answered the call with a "hello" & "hi". In my opinion very up professional.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 0 Customer Support
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Not pleased
11-04-2009
Prescription for left eye not correct, but I don't want to wait "30 days" or pay additional shipping, per vendor's policies, for them to fix it. I'll see a local optrician instead. OK for frames, however I'd use a local shop for lenses.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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buzz
11-03-2009
easy transaction. an email confirmation of order would be nice.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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sasha
10-26-2009
Wanderful servise
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
10-25-2009
already recommended you to others
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Ellen
10-23-2009
I love the sunglasses!!!Very fast delivery!!!Saved a lot $$$$!!!Very happy!!! Thank you very much!!!!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Breazy
10-19-2009
Glad I was able to find the Oakley Coto 2.0 frames I was looking for. They are a discontinued style but I was still able to get them from you. Thanks a million! They are awesome!!!
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
10-11-2009
Good prices, although the order fulfillment time was a little long (5 business days until shipment? You can do better than that.)
Overall Rating 4 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 5 Customer Support
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tonya
10-09-2009
The only complaint is glasses we pick out were not in stock. We were unaware of this when ordered so the process took longer than suspected. Woul be nice to know right away when you order.