SuuntoWatches.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.7

SuuntoWatches.com
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Over 1,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 9.0
Customer Support: 8.8
Products Met Expectations: 9.3

*Ratings are for the past 90 days only.

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Reviews of SuuntoWatches.com


Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-28-2009
I bought "RED" as I thought it was a limited edition; its NOT. The SUUNTO website indicated that it wasnt avalable until November and suggested that it was limited edition...I then went to try and buy one one line and found you (and got it in...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 7 Products Met Expectations
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Online Shopper
10-13-2009
I am disappointed that when viewing the watch at any kind of angle, the numbers are altered by "ghost" lines i.e. a 5 becomes a 6 or an 8, etc. Disappointing on so expensive a watch.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
10-10-2009
Overpriced. Items received as expected though.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-06-2009
I did not receive the magazine you said you sent me for free
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-06-2009
To remove old battery was very difficult and so was the intallation of the new. When I finally succeeded, battery did not connect. It is now working but the battery cover is not altogether closed.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-06-2009
I needed a new back and battery for my watch before I did a Rim to Rim Grand Canyon hike. Delivery was timely and simple. The altimeter was great for keeping track of where we were in the Canyon.
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
10-01-2009
two part order with only one received to date.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
09-08-2009
Very difficult to find the Item on the site. Was only visible once I started to order the normal band for the watch then I could select the version of the band I needed for my watch. Should have been listed a sa seperate Item
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 7 Products Met Expectations
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Online Shopper
09-07-2009
Product was back ordered and appears difficult to put on without special tools.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-03-2009
Excellent product, I own other related products such as Garmin Edge 305 and Forerunner (I am an avid cyclist and adventure racer) and my Suunto Vector stacks up highly amongst these products. I wouldn't leave home on an adventure race without it.