The Spa Depot Customer Reviews

Store Details

Store Ratings* Summary


The Spa Depot
Customer Certified
Over 25,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.3
Would Shop Here Again: 9.5
On Time Delivery: 9.3
Customer Support: 9.2

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of The Spa Depot


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Signaturepest
11-18-2009
Spa Depot has the best selection and prices I have found.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-17-2009
Thank you for great products and an affordable rate
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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RYANBERG
11-17-2009
THANK YOU VERY MUCH FOR INCLUDING THE "FREE GIFT" I DID NOT GET ON THE LAST ORDER. ONCE AGAIN YOUR COMPANY HAS GONE ABOVE MY EXPECTATIONS AND I TELL ANYONE I END UP IN A "HOT TUB" CONVERSATION WITH HOW GREAT YOU ARE.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-14-2009
Another great experience with this company. I would highly recommend them. Products are just as described and are delivered quickly. They also keep you informed every step of the way. I love this comapany.
Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
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Mike
11-12-2009
West Coast delivery was a problem. The filters do not appear to be of the quality of the OEM filters. Internal support tube and ends much less substantial.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Skip
11-11-2009
Please tell the SPA Depot that their customer service personnel was very courtious and as she did not know the technical answer to my heater question, she put me on hold and called and got the answer. Very efficient. Kudos to their Customer service...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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SpaHappy
11-09-2009
My order arrived sooner than expected. I will continue to order from the Spa Depot.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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spagalinpa
11-08-2009
very satified with products and delivery will order from the spa depot agian and tell friends about the spa depot.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
11-06-2009
You guys are great...........
Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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speed007
11-04-2009
I was very impressed with their website and the ease of finding the part that I needed to purchase. I will use them in the future. It was shipped and received before the promised shipping date which is always a plus.