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Charlies Direct Reviews

05/22/2013

Charlies Direct Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

9.1 out of 10

Would Shop Here Again:

8.9 out of 10

Likelihood To Recommend:

9.0 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 95% 94%

Neutral

 0% 0%

Negative

 5% 6%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.5 out of 10

Design of Site:

8.2 out of 10

Satisfaction With Checkout:

Unavailable

Product Selection:

8.6 out of 10

Clarity of Product Information:

8.7 out of 10

Charges Stated Clearly:

9.1 out of 10

Price Relative To Other
Online Retailers:

9.0 out of 10

Shipping Charges:

7.6 out of 10

Variety of Shipping Options:

7.6 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.2 out of 10

Order Tracking:

9.0 out of 10

Product Met Expectations:

9.2 out of 10

Customer Support:

9.0 out of 10

Product Availability:

9.2 out of 10

Returns Process:

Unavailable

Recent Reviews for Charlies Direct

Showing 1 - 10 of 208
  • Ratings for the site & Shopping Experience
    May 22, 2013
    Lund website very use friendly and easy to use.
  • Ratings for the site & Shopping Experience
    May 12, 2013
    easy to use website.
    Ratings After Purchase Has Been Made
    May 20, 2013
    One product was out of stock (I had ordered 2 of them), they emailed to tell me, attaching a link of alternatives or I could have the remainder of my order dispatched and a refund for the items not available; I chose the second ... Read full review »
  • Ratings for the site & Shopping Experience
    May 20, 2013
    I bought the Coleman 4 man coastal deluxe tent online because it was not available in store, however in store it was £139.99 but online it's 149.99, I don't mind paying this as its the cheapest price I've seen but I wanted to buy ... Read full review »
  • Ratings for the site & Shopping Experience
    May 7, 2013
    Went to your Deeside store after telephoning confirming stock; were not allowed to buy at the same price as on your web site!This not how good dealers work ie B&Q, Argos, Curry`s & the rest.Needs sorting!!!!!!!!!!!!!!!
    Ratings After Purchase Has Been Made
    May 18, 2013
    Not same price as in-store!
  • Ratings for the site & Shopping Experience
    May 16, 2013
    Great site easy to locate what I was looking for.
  • Ratings for the site & Shopping Experience
    May 15, 2013
    Excellent easy web site with good products.
  • Ratings for the site & Shopping Experience
    May 7, 2013
    Ratings After Purchase Has Been Made
    May 14, 2013
    good quality product but not as shown on internet, re no side vents on greenhouse.
  • Ratings for the site & Shopping Experience
    May 13, 2013
    So far so good, easy to order and hopefully will be delivered quickly and efficiently. Look forward to receiving goods.
  • Ratings for the site & Shopping Experience
    Apr 30, 2013
    nice easy site to use and easy paying system
    Ratings After Purchase Has Been Made
    May 12, 2013
  • Ratings for the site & Shopping Experience
    May 11, 2013
    Quick,efficient site and service.
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