CPO Delta Woodworking Customer Reviews

Store Details

Store Ratings* Summary


CPO Delta Woodworking
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.4
Would Shop Here Again: 8.5
On Time Delivery: 8.6
Customer Support: 8.1

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of CPO Delta Woodworking


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Brewski
02-01-2010
Ordered dust chute for delta planer, had it shipped directly to my father he said it was easy to attach and an excellent fit works great
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Shen
01-17-2010
I am totally satisfied with my purchase as everything I ordered has been received. I have been out of town for a few days and will assemble averything tomorrow but everything I ordered has been received.
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 4 Customer Support
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Online Shopper
12-25-2009
Had to call 3 times to find out about order... first two CSR's did nothing! Third person expedited shipping to get product delivered on time. Very satisfied with 1/3 of customer sat team we worked with. 2/3 of cust sat team should be fired.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
12-06-2009
I have not recieved this product as of 12/06/09 11:50 am I have called both the shiping company and CPO on 12/04/09 8:00 am I still have no product.If this survey is acted on I will hope to have a phone call
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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Ken
11-27-2009
The invoice stated that the machine was new, but I received a certificate that stated that the machine was rebuilt. The machine looks very good, is it new or rebuilt?
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 10 Customer Support
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blancopo
11-22-2009
MY MOBILE BASE FOR MY NEW UNISAW DID NOT SHIP IN THE 2-3 DAYS INDICATED ON THE CPO WEB SITE. MY ORDER ARRIVED 21 DAYS AFTER IT WAS ORDERED FROM CPO. IF I HAD KNOWN IT WOULD TAKE AS LONG AS IT DID, I WOULD HAVE ORDERED IT FROM ANOTHER SOURCE.
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
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pbuerk
11-14-2009
The pre-order and order process was fine. However, CPO had problems fulfilling the order and the Order Status page just doesn't work. Staff was helpful and professional via e-mail.
Overall Rating 3 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 7 Customer Support
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Shoot Luke
11-13-2009
If the item is not available for timely delivery I should be told. The delay has set me back on completion of a remodeling job and is continuing to set me back. Had I known there were a lengthy delay in shipping, I would have made other arrangements.