Geeks.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 8.6


Geeks.com
BizRate Certified Ribbon Customer Certified
Over 150,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 8.8
Customer Support: 8.4
Products Met Expectations: 8.6

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Geeks.com


Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
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Online Shopper
06-29-2009
none
Would Shop Here Again: 4  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 6  Products Met Expectations
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Online Shopper
06-26-2009
I got the wrong power cord with a dvd burner I ordered. I emailed Geeks but never heard from them, that I know of. Now I'm going to try to send it back but I can't get a needed RMA number. They don't seem to have it together at all!

Geeks.com has posted a response to this review.Read full review

Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-26-2009
great selection of laptops. took five days not including the day order was placed, when i paid extra for two to three day shipping. happy with purchase but extremely not happy with shipping.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-26-2009
I saw this item in a weekly email of products & deals. Keep up the good deals!
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-26-2009
Compared to Newegg.......your shipping rates are stopping me from more purchases.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
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Online Shopper
06-25-2009
Geeks.com can't be beat on products or satisfaction!
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
06-24-2009
product was delivered right on time.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
06-24-2009
There is no information on how to interconnect the items when building a
Would Shop Here Again: 6  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 6  Customer Support
Products Met Expectations: 5  Products Met Expectations
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Online Shopper
06-24-2009
The two lacie servers ordered did not come with any startup software. I had to contact Lacie support and get the media sent to my house. It should have come from geeks.com in the box.

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Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 8  Products Met Expectations
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Online Shopper
06-23-2009
Great produces and speedy delivery

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