Geeks.com Customer Reviews

Store Details

Store Ratings* Summary


Geeks.com
Customer Certified
Over 150,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.8
On Time Delivery: 9.0
Customer Support: 8.6

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Geeks.com


Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Read full review
cadsulter
11-21-2009
fine ok
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Read full review
pat
11-20-2009
I had a specific item and found it easily and my order was processed and delivered in a timely manner.
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
sbridenthal
11-19-2009
one item was wrong on the order which caused a delay, Geeks.com did correct this problem quite quickly. I am impressed with how quick customer service resolved this problem and got me the correct part.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Jimbo
11-14-2009
For geeks yinz are the greatest! I love your web site and your products.
Overall Rating 6 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 7 Customer Support
Read full review
creepera
11-13-2009
I like geeks.com...
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Read full review
ghost
11-13-2009
I ordered a memory card ans when received it was full of pics. Called and rep sent me new one. so very satisfied. tks
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Read full review
Online Shopper
11-09-2009
I don't have any phones, but they insisted on talking on the phone. I don't understand why they cannot communicate by e-mail, or messengers. But overall, laptop is shipped on time properly. Thank you for that..
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Dave
11-07-2009
Geeks.com always has the proucts available at a good price. Their service is exceeded by no other.
Overall Rating 5 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 4 Customer Support
Read full review
Online Shopper
11-06-2009
product does not work, user manual for wrong product, customer service was no help, very disatisfied.

Geeks.com has posted a response to this review.  Read full review

Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
dedloc
11-06-2009
I cant tell by the model number on the hard drive, what is for. A desk top or for a laptop!

Top Categories from Geeks.com