Bluefly Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.6

Bluefly
BizRate Certified Ribbon Customer Certified
Over 100,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.7
On Time Delivery: 9.0
Customer Support: 8.7
Products Met Expectations: 8.2

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Bluefly


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-06-2009
I was very happy with my purchase and experience with Bluefly. Unfortunately the item I purchased was too formal for the event I had purchased it for, so I have returned it - IT WAS A BEAUTIFUL DRESS! I plan on continuing my shopping with Bluefly/
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-06-2009
I got everything I ordered sooner than I expected and and loved everything
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 4 Products Met Expectations
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Online Shopper
11-05-2009
One of my dressses came with no bluefly tag on it, making it impossible to return. So now I am stuck with a dress that doesn't fit that I can't return.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 4 Products Met Expectations
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Online Shopper
11-05-2009
Usually DHL & POST OFFICE put mine to mail box or apartment office When I wasn't at home.But UPS just put my stuff in front of my door.I was really suprised.It's just lucky nobody pick it up!I'm asking to pay more attention about it.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-05-2009
I couldn't believe how quickly I received my order and how carefully my dress was packaged.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-05-2009
Wonderful shopping experience!!!!
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-03-2009
I like Bluefly a lot. I wish they had a Canadian site which gave the amount in Canadian dollars and shipped from Canada. Then I wouldn't have to worry about the exchange rate and additional duties. I shop from you less; it costs more.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
11-03-2009
The pocket in the jacket I bought are sewn improporly. It is annoying to put my hands in the pockets, but I don't want to pay for shipping from Canada to have the jacket exchanged.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
11-02-2009
order placed 25th Oct & delivered 3rd Nov.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-31-2009
I play the Blue fly win a purse contest every day each time it is offered - I doubt anyone ever wins - in the past I have asked for the list of daily winners and never got a response. I believe it is a hoax.