Bluefly Customer Reviews
Store Details |
Store Ratings* Summary
*Ratings are for the past 90 days only. |
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Customer Certified:
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Outstanding
Good
Satisfactory
Poor
Reviews of Bluefly |
Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Gizelle
02-11-2012
You people need to answer your phones. I sat on hold for over 20 minutes, the 2 times I called, and finally got frustrated and hung up. Also there are technical issues with your website that need fixing. It took me 3 HOURS of trying to pay for my...
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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SukgHee
02-11-2012
Purchased inexpensively joteunjepum was so good in The next time you will be using
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Online Shopper
02-08-2012
Shipping costs are a big downfall alot of other online shopping sites waive the shipping fees as an act of goodwill
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Bennet
02-08-2012
Reliable and efficient though it will be better if there are more choices of popular brands.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Jazzy4sho
02-07-2012
I Love both of the purchases that I made from bluefly availiablity was limited but I stayed presistant. Thank you bluefly Looking forward to my next visit.Thank you for the Red Carpet Roll out for Customer Service.Keep up the good work!
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Online Shopper
02-04-2012
They should know their stock better and whether something is available or not. Also, the pricing is very frustrating. It is different depending on how you arrive at the site. It also changes frequently. I don't want to play that game so I...
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Mhools
02-01-2012
I loved the styles and selections- different from other retailers so it provided some unique pieces.
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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Online Shopper
01-31-2012
I waited nearly weeks for my purchase, only to find out the product was shipped to the wrong address. Nobody called me to tell me it couldn't be delivered. When I finally found out it had been shipped and I didn't receive it, I called Bluefly to...
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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JC79
01-26-2012
The biggest issue for me and will be a deterrent to order again is the return policy when ordering from Canada. I pre-paid by duties and customs as suggested by Bluefly, but now that I have to return, the process to get the duty and customs...
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Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support
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bbmee
01-26-2012
no
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