Bluefly Customer Reviews

Store Details

Store Ratings* Summary


Bluefly
Customer Certified
Over 100,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.7
Would Shop Here Again: 8.7
On Time Delivery: 9.0
Customer Support: 8.9

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Bluefly


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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natalielm28
11-20-2009
I continue to have great experiences with Bluefly... thanks so much!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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SmithyAU
11-18-2009
My wife was extremely happy with the stock that was ordered the competetive price of the goods and the speed of the delivery. The packaging was supurb ensuring delivery in good order.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Aztec
11-17-2009
This was my first order from Bluefly and was very pleased with the whole process. I am looking forward to more shopping on Bluefly!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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leelee
11-14-2009
My C3 blue cashmere sweater asian symbol is amaizing The quality of cashmere is one of the best I found. I will buy one more have the money. I also love the bluefly shopping bag the items come in nice touch! i will be back
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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karebear311
11-12-2009
I appreciate the fact that Bluefly has a lot of sales on their products, but I recently purchased an item that went on sale that same afternoon. I was unable to ascertain if there was a policy that address that issue like there is for many other...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Em
11-12-2009
The package was received on 02NOV09, and I could see Bluefly was going to credit me $680. But, why did I not receive the email until yesterday, 11NOV09, after I began disputing my transaction on my credit card? Did the dispute prompt the email?
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 7 Customer Support
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Kell
11-11-2009
Its great and convenient. Speedy delivery.
Overall Rating 9 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Trish
11-11-2009
Love the merchandise, prices are high. These days, you can get amazing designer wear on Gilt.com, Ebay, at designer clearance sales, etc. so I rarely pay the Bluefly prices- I guess I was just really wanted this particular shirt I ordered.
Overall Rating 1 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
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D
11-10-2009
My items were delivered on time by ups however they delivered the stuff to the wrong address and I had multiple shipments that day. I did not contact customer service at that time because I was able to locate my packages after going building to...
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Takesha L. Walker
11-10-2009
My order arrived ontime with no complications. Though satisfied with the experience, the clothing seems slightly oversized. I will continue to shop at Bluefly and refer friends. Thanks!