Naturamart Customer Reviews

Store Details

Store Ratings* Summary


Naturamart
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.3
Would Shop Here Again: 8.6
On Time Delivery: 8.4
Customer Support: 8.0

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Naturamart


Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
11-22-2009
You were not able to obtain the product I wished to purchase, and you never contacted me to tell me that. Three weeks later and two calls later I found out.
Overall Rating 2 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
11-19-2009
My order was placed on November 9, but it took a week for them to advise that one of four items ordered was out of stock. It then took another 3 days to receive the balance of the order. While not a huge deal, it seemed that this was too much time.
Overall Rating 7 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
11-16-2009
This is the 2nd "survey" I've filled out. What good does it do to fill out surveys when there is no response to them. This survey doesn't even have the correct order date...the date of my order was 11/1/09
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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ulurudog
11-16-2009
Shipped to wrong address 100+ miles away. CS implied I had received shipment and was trying to steal from them. Contacted CS 3-4 times, consistently rude and unhelpful. Never received the shipment, never received an apology. Terrible company!!!
Overall Rating 6 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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stillhappy
11-15-2009
Each time I checked my order status naturamart the status of my order remain unchanged I needed to contact customer service in order to learn the status of my order.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Dave S.
11-15-2009
Great prices and product. Free shipping a huge plus
Overall Rating 1 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 2 Customer Support
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Online Shopper
11-15-2009
Naturamart cancelled my order because the item was backordered. They might have considered letting me know how long I would have to wait or notifying me when the product became available. As it turned out, I had to find another way to obtain the...
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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FL Mom
11-13-2009
The previous time I ordered the same product Naturamart delayed notifying me it was out of stock.d Glad I gave Naturamart a 2nd chance. Out of stock should be immediately available information.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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disappointed
11-08-2009
my product was not in stock; it was on back order. it took an entire week to notify me. i would have gone elsewhere immediately if i knew it was not in stock. the product was healthcare related and i really needed it.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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healthy girl
11-03-2009
Quick delivery. I was never able to track the package however. Didn't really matter because my package arrived much sooner than I expected. It is nice to be able to track it though.