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Nordstrom Reviews

Nordstrom offers a wide variety of quality apparel, shoes and accessories for men, women, and children. Customers can shop from over 300 items Online. The Online store also includes access to Beauty Services and Personal Touch Personal Shopper, e-mail shopping services that allow you to place orders for merchandise not carried in the Online Store.

Nordstrom Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

8.9 out of 10

Would Shop Here Again:

8.9 out of 10

Likelihood To Recommend:

8.9 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 96%

Neutral

 2%

Negative

 2%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.4 out of 10

Design of Site:

8.6 out of 10

Satisfaction With Checkout:

Unavailable

Product Selection:

8.4 out of 10

Clarity of Product Information:

8.5 out of 10

Charges Stated Clearly:

9.3 out of 10

Price Relative To Other
Online Retailers:

7.7 out of 10

Shipping Charges:

8.4 out of 10

Variety of Shipping Options:

8.5 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.0 out of 10

Order Tracking:

8.9 out of 10

Product Met Expectations:

8.8 out of 10

Customer Support:

9.0 out of 10

Product Availability:

8.8 out of 10

Returns Process:

Unavailable

Recent Reviews for Nordstrom

Showing 1 - 6 of 6
  • Ratings for the site & Shopping Experience
    Jan 12, 2013
    Ratings After Purchase Has Been Made
    Jan 12, 2013
    I don't believe I have ever been able to track a package. Delivery was slow this last purchase. The shirts were all to small, this has never been a problem before. I bought the slim fit, but have never noticed this before now. I ... Read full review »
  • Ratings for the site & Shopping Experience
    Jan 9, 2013
    Ratings After Purchase Has Been Made
    Jan 9, 2013
    Nordstrom rocks. I used to be a Hudson's shopper until they were changed to Marshall Field's, then I started to shop elsewhere but kept shopping there, then when Macy's took over, I stopped going there all together and thank ... Read full review »
  • Ratings for the site & Shopping Experience
    Jan 9, 2013
    Ratings After Purchase Has Been Made
    Jan 9, 2013
    Nordstrom always delivers! I *love* their free shipping policy!!
  • Ratings for the site & Shopping Experience
    Jan 9, 2013
    Ratings After Purchase Has Been Made
    Jan 9, 2013
    As alway Nordstrom exceeded my expectations!
  • Ratings After Purchase Has Been Made
    Jan 9, 2013
    I didn't shop online, I shopped a store
  • Ratings for the site & Shopping Experience
    Jan 8, 2013
    Ratings After Purchase Has Been Made
    Jan 8, 2013
    Nordstrom has the BEST customer service online and in the stores. I shop in Portland, Oregon. I would like to find more casual items in th petite department but otherwise am totally satisfied with Nordstrom.
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