Victoria's Secret Reviews

04/22/2014
Victoria's Secret offers a wide variety of Bras & Panties, Sleepwear & Robes, Lingerie, Bath & Fragrance, and Satin Bedding in their online store. Shoppers are encouraged to sign up for a free account to make shopping online faster and easier by saving shipping and billing preferences. Members may also save their shopping bag for up to 48 hours before ch... Show More Victoria's Secret offers a wide variety of Bras & Panties, Sleepwear & Robes, Lingerie, Bath & Fragrance, and Satin Bedding in their online store. Shoppers are encouraged to sign up for a free account to make shopping online faster and easier by saving shipping and billing preferences. Members may also save their shopping bag for up to 48 hours before checking out. The site features a Bra Salon for fitting and styling advice, as well as the Glam Lounge where visitors can see recent show clips and photo shoots.

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Victoria's Secret Rating

More About Victoria's Secret

Overall Satisfaction:

8.7 out of 10

Would Shop Here Again:

9.0 out of 10

Likelihood To Recommend:

9.1 out of 10

Overall Rating Past 3 Months Past Month

Positive

89% 91%

Neutral

4% 3%

Negative

7% 6%

Ease of Finding What
You Are Looking For:

8.7 out of 10

Design of Site:

9.0 out of 10

Satisfaction With Checkout:

8.8 out of 10

Product Selection:

8.7 out of 10

Clarity of Product Information:

8.7 out of 10

Charges Stated Clearly:

8.8 out of 10

Price Relative To Other
Online Retailers:

7.7 out of 10

Shipping Charges:

6.7 out of 10

Variety of Shipping Options:

8.3 out of 10

On-Time Delivery:

9.1 out of 10

Order Tracking:

8.9 out of 10

Product Met Expectations:

8.6 out of 10

Customer Support:

8.8 out of 10

Product Availability:

8.5 out of 10

Returns Process:

8.7 out of 10

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