Foot Locker Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.5


Foot Locker
BizRate Certified Ribbon Customer Certified
Over 100,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.6 On Time Delivery: 8.7 Customer Support: 8.6 Product Met Expectations: 8.8
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive 89% 86% 88%
Icon: NeutralNeutral 4% 5% 4%
Icon: NegativeNegative 7% 9% 8%
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*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Foot Locker

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 10, 2008
NA

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 09, 2008
Very pleased with shoes and quick delivery

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 4.0  On Time Delivery
Customer Support: 7.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 09, 2008
The product was awesome which is why I purchased from Foot Locker, however, the shipping was very delayed. When I tracked my product, I noticed that it sat in a shipping facility for 3 days which ended up delaying the arrival date. Regardless, I am very happy with the product I received. Nike is always the best running shoe out there. (more)

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Would Shop Here Again: 3.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 6.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 09, 2008
I was very dissappointed with the delivery of my product. I ordered my daughter's shoes on 9/26 for her birthday that was on 10/07 and did not receive them until 10/08. Clearly after her birthday. I called several times and was told that my order was fine and leaving the warehouse each time. However the product was exactly what I wanted and she loves the shoes. (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 09, 2008
very quality thing,and thing that u want,about footwaer.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 09, 2008
Foot Locker is great. I tell my friends to purchase at Foot Locker vs the other shops online. Foot locker has the best variety of shoes.

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 09, 2008
I was disapointed with the jacket I purchased that was suppose to an XXL size for women. It fit like it was made for a child. Please be more specific with your sizes.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 09, 2008
I appreciate that you offer the Outlet section on your website, with the availability and variety of styles and sizes many to choose from. When you have a teenager who is always growing and shoe sizes are changing this gives you an opportunity to buy them shoes frequently. (more)

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Would Shop Here Again: 3.0  Would Shop Here Again
On Time Delivery: 3.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 5.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Oct 09, 2008
I ordered the item as a gift and paid for that. But it came without a gift package.....

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		1 out of 1 people found this review helpful. Online Shopper
Oct 08, 2008
exactly what i wanted

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