MyHomeHardware.com Customer Reviews

Store Details

Store Ratings* Summary


MyHomeHardware.com
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.0
Would Shop Here Again: 9.1
On Time Delivery: 8.7
Customer Support: 8.1

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of MyHomeHardware.com


Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 7 Customer Support
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TaiBath
11-13-2009
Item arrived on time, quality better than expected with the price I paid. I would use the shop again for additional door hardware. Very satisfied with the purchase.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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mlginn
11-09-2009
This is not the first reminder I have received to complete this survey and I have still yet to receive the product
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 8 Customer Support
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cabinet doctor
11-06-2009
I still need to return 2 scratched pulls for credit from a prior order. I hope to get the applicable exchange without any difficulty, however until accomplished, one cannot be certain.
Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
11-04-2009
Arrival of product was not as fast as anticipated. Everything else was fine, though it would be better if it were easier to reach customer service by phone.
Overall Rating 5 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 6 Customer Support
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Fox
11-02-2009
I contacted representative they told me they had delays on getting the product shipped out of the warehouse, it would be shipped today.The peer that e-mailed me back didn't know what they were talking about.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Love Dallas Cowboys
11-01-2009
I was pleased the way you did business with me. All my concerns were taken care of. Thank You So Much and I am Very Pleased with the Product.
Overall Rating 3 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 2 Customer Support
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jerry
10-27-2009
we still have not ricieved 1 item from this order. it shows to have been back ordered and would ship on the 20th however has not yet been ricevied
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 6 Customer Support
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hotrod
10-27-2009
Shipping took too long.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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corkey
10-21-2009
I am very satisfied with the quality of product. The frame clips are wrong. I needed clips for face frame. How can I swap or buy the right clips. ,,,,,,,,,,,,,,,,,,,,
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 10 Customer Support
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snooker
10-21-2009
Shipping seemed a little slow. I ordered the product on 10/6 and it was shipped on 10/14. Also, since it took over a week to get the product shipped, it would have been nice to have a tracking number once the shipment took place.