Rugby Imports Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 8.6


Rugby Imports
BizRate Certified Ribbon Customer Certified
Over 5,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.6
On Time Delivery: 8.9
Customer Support: 8.7
Products Met Expectations: 8.6

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Rugby Imports


Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review
Online Shopper
07-07-2009
Very great site! I am a Marine stationed overseas in****an and I received my items with 10 days. I was very satisfied.
Would Shop Here Again: 3  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review
Online Shopper
07-06-2009
It ordered on a tuesday after 2pm with standard FedEx Overnight delivery, It arrived on Monday afternoon after 12PM. was hoping they would call or email me to refund shipping, they have not. I'll be calling them to rectify this.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
06-04-2009
why don't you have the Queensland Reds Super 14 Jerseys in your new catalogue? Shame, Shame, Shame, Mr Bob H.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 4  Products Met Expectations
Read full review
Online Shopper
04-25-2009
First time Boots on, a lace holes tore threw which was disappointing I should return but because we had a game on sat I needed them I skipped that lace hole on both sides and I'm pushing on,
Would Shop Here Again: 2  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review
Online Shopper
04-06-2009
I asked for express shipping and it took a week to get my items. I needed them prior to our Match on Saturday, but oh well, Tuesday will work.
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 1  Products Met Expectations
Read full review
Online Shopper
04-03-2009
6 of the shirts said the same thing on them 4 of them were the exact same shirt I will not order from here again im extremly dissapoited
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 5  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review
Online Shopper
04-02-2009
The three times I called I got the answering machine even though it was business hours and I did not receive a call back.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review
Online Shopper
03-27-2009
looks like a plug in the rugby ball is missing?
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review
Online Shopper
03-19-2009
I AM EXTREMELY SATISFIED WITH THESE PRODUCTS.
Would Shop Here Again: 4  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 1  Products Met Expectations
Read full review
Online Shopper
03-14-2009
Customer service was excellent, but the both rugby shirts I ordered did not fit in the shoulders. It seemed to have something to do with the size and/or location of the arm holes.