The Tog Shop Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.4

The Tog Shop
BizRate Certified Ribbon Customer Certified
Over 2,500 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.6
On Time Delivery: 8.7
Customer Support: 8.5
Products Met Expectations: 8.3

*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of The Tog Shop


Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 2 Products Met Expectations
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Online Shopper
11-09-2009
I returned an item on 10/29/09 and have not heard whether it was received or not?
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
11-09-2009
It has taken too long for credit to be issues. Mercandise was returned because of sizing.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
11-09-2009
My only concern has been the delay of one of my 3 ordered items due in their receipt December 10th being on backorder. This is a gift purchase so I'm hopeful that the full 3 items (partially being in receipt at this time)will make it on time
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
11-08-2009
I was very satisfied with my order. Thank you
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
11-08-2009
.I was very disappointed with the quality of the fabric of two of the items I ordered.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-07-2009
I am always happy with The Tog Shop purchases.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-06-2009
I LOVED THE CHENILLE JACKET. WORE IT RIGHT AWAY.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
11-06-2009
It was easy to order, items were av ailable, they were shipped promptly and I am very satisfied.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-06-2009
Customer Service should have more info than is available in catalog or online about color, styles, etc. Often they are looking at the same description that I am. For example is the color terra cotta a brownish color or a deep coral?
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-06-2009
I expect the rest of the order very soon.