Booksamillion.com Customer Reviews

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Overall Rating:
   Not Yet Rated


Booksamillion.com

Over 150,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations

Not Yet Rated – less than 20 reviews in the last 90 days.

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*Ratings are for the past 90 days only.

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Reviews of Booksamillion.com

Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 6  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 8  Products Met Expectations
Read full review 		Online Shopper
08-10-2008
Was not informed one book would be shipped separate.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 5  On Time Delivery
Customer Support: 5  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
08-10-2008
Please ship quicker. My product was 7 days late. I loved my purchase and the price.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
08-09-2008
I love Books a Million and the online ordering process almost always - this was the first time it took 10 days for the product to reach me. While I will continue shopping BAM and BAM.com, it was irritating to wait so long for a book that I was so... (more)
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
08-09-2008
Received order quicker than I could mail a letter across town here.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
08-09-2008
It was not clear that $15 membership fee would be charged to get the $3+ discount on the order.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
08-09-2008
am very satisfied with books a million. i have e mail problems with my blankety-blank internet provider. keep up your very helpful and satisfactory service.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
08-09-2008
I don't know if you have control over this or not, but I checked the status of my order and it seemed to get hung up in OKC, OK. Then a couple of days later arrived on my doorstep but the status never changed.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
08-09-2008
They arrived a little bit slow than I expected! I received on Aug 9th.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
08-09-2008
I love booksamillion....they always have the books you want and if they have to order from another store they let you know so there is no guess work as to when you will receive your order. I always use booksamillion and recommend them to my friends.
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 3  On Time Delivery
Customer Support: 3  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
08-08-2008
I wish my books would have arrived on their release date. I'm anxious to read Breaking Dawn, but it is still not here! It came out 6 days ago, and I received my first shipment of the 2 books that were already released AFTER August 2, as well! I... (more)
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