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Best Buy Customer Reviews

Store Details

Store Ratings* Summary


Best Buy
Customer Certified
Over 1,000,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.3
Would Shop Here Again: 8.3
On Time Delivery: 8.3
Customer Support: 7.9

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Best Buy


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Amber
02-13-2012
good experience
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Bill
02-12-2012
Unfortunately, I ordered the wrong assessory. Corrected the order and picked up at store instead of mailing to my home. Worked perfectly. Orderarrived at store three days earlier than promised.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Jake
02-08-2012
Everything in the ordering process went smoothly
Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
02-07-2012
Considering how rare the product I was looking for is (and the fact that it is no longer being made), I'm not surprised Best Buy was back-ordered for so long. They were prompt in establishing a date by which they'd cancel the order, and stuck to...
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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Bob
02-07-2012
I am very pleased that Best Buy chooses to partner with the Amway Corporation.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
02-06-2012
This was an excellent purchase, the price was great and the customer pick-up was smooth.
Overall Rating 8 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Sunshine
02-04-2012
The description of the product online did not match what I received.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-02-2012
I would suggest finding a way to be able to use Best Buy gift cards on purchases from the online marketplace. Today's market trends show increases in online sales for retailers in all industries. While it is nice to have a larger selection, it seems...
Overall Rating 10 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Online Shopper
02-02-2012
We received our items and were very happy with everything.
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Lane
02-01-2012
Very satisfied with product & service. I did experience some diuficulty with tracking shipment,but it arrived on time. No worries.

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