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Store Ratings* Summary

Overall Rating: Overall Rating: 8.8


Best Buy®
BizRate Certified Ribbon Customer Certified
Over 1,000,000 customers have rated this store since 2001
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 9.1
Customer Support: 8.4
Products Met Expectations: 9.1
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*Ratings are for the past 90 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Best Buy®

Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
07-06-2009
Went to the store in Greenbrier in Chesapeake but the item wasn't available. Went on line and the item was available in another store, albeit further away.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review 		Online Shopper
06-30-2009
shipping and halndling was rather high.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
06-24-2009
The gift card came very promptly but since it was a gift to my nephew far away I did not know he got it until today when I received a thank you email.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-23-2009
Best Buys, Good Deals, FREE Shipping, WHAT MORE COULD YOU ASK FOR?
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-18-2009
Very good customer service and excellent delivery.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
06-16-2009
Some items that I wanted were only available for store pick-up.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-15-2009
My order came days prior to the promised date. I'm very impressed!
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 7  Products Met Expectations
Read full review 		Online Shopper
06-14-2009
This GPS was delivered faster than estimated. The display screen on the GPS has a defective pixel, it is on all the time. But since it is a referb that I bought the savings is worth it because its not really that noticable.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Read full review 		Online Shopper
06-10-2009
I like best buy stores and online shopping . The only thing I don't like about best buy is the stores located at silver spring and weathon Maryland . At this stores seems like costumers are not important for the sales persons .
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 9  Products Met Expectations
Read full review 		Online Shopper
06-10-2009
Original purchase was made online, but promos that I had received do not apply to online purchases. Too bad, you got them back.
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