thehardwarecity.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9.0

thehardwarecity.com
BizRate Certified Ribbon Customer Certified
Over 500 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 9.0
Customer Support: 8.6
Products Met Expectations: 8.8

*Ratings are for the past 90 days only.

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Reviews of thehardwarecity.com


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-05-2009
Shipping was super-fast, maybe because we're so close, but it was a surprise to see it here two days after the order.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
10-31-2009
Product received not as should be. Online Description and packaging (when received) indicated a brass knob. The knob was black plastic only.

thehardwarecity.com has posted a response to this review.Read full review

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
10-20-2009
No directions
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
10-05-2009
Totally satisfied with thehardwarecity.com
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-20-2009
Great products at great prices and fast shipping!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-17-2009
Excelent product. Fast service & delivery.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
09-15-2009
I appreciate getting quality products online as I'm unable to get around town due to disability.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
08-31-2009
It was Great
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
08-29-2009
was exactly what I ordered and on time delivery
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
08-10-2009
Customer service quickly replaced a bottle of liquid product that had leaked during delivery. Excellent customer service.