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thehardwarecity.com Reviews

05/23/2013

thehardwarecity.com Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

9.2 out of 10

Would Shop Here Again:

9.0 out of 10

Likelihood To Recommend:

8.9 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 94% 94%

Neutral

 2% 6%

Negative

 5% 0%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.5 out of 10

Design of Site:

8.1 out of 10

Satisfaction With Checkout:

8.4 out of 10

Product Selection:

8.8 out of 10

Clarity of Product Information:

8.7 out of 10

Charges Stated Clearly:

9.0 out of 10

Price Relative To Other
Online Retailers:

8.8 out of 10

Shipping Charges:

8.1 out of 10

Variety of Shipping Options:

8.4 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.4 out of 10

Order Tracking:

9.3 out of 10

Product Met Expectations:

9.2 out of 10

Customer Support:

9.1 out of 10

Product Availability:

9.4 out of 10

Returns Process:

Unavailable

Recent Reviews for thehardwarecity.com

Showing 1 - 10 of 163
  • Ratings for the site & Shopping Experience
    May 23, 2013
    This review is "highly" satisfied with the purchase experience at thehardwarecity.com.
  • Ratings for the site & Shopping Experience
    May 1, 2013
    Everything was great. The website timed out in the middle of my checkout.
    Ratings After Purchase Has Been Made
    May 23, 2013
    This review is "highly" satisfied with the purchase experience at thehardwarecity.com.
  • Ratings for the site & Shopping Experience
    May 22, 2013
    The shipping cost more than the item purchased, that really stupid!
  • Ratings for the site & Shopping Experience
    May 22, 2013
    I was looking for a horizontal reasonably priced water pressure tank. The price plus shipping was a great deal for me.
  • Ratings for the site & Shopping Experience
    May 21, 2013
    This review is "quite a bit" satisfied with the purchase experience at thehardwarecity.com.
  • Ratings for the site & Shopping Experience
    May 21, 2013
    I could have bought an identical water heater from Lowe's for $57.00 more.I will use this company again.
  • Ratings for the site & Shopping Experience
    May 10, 2013
    This review is "highly" satisfied with the purchase experience at thehardwarecity.com.
    Ratings After Purchase Has Been Made
    May 21, 2013
    This review is "quite a bit" satisfied with the purchase experience at thehardwarecity.com.
  • Ratings for the site & Shopping Experience
    May 20, 2013
    Was pleased, however checking out with paypal resulted in my phone number having Hardware city phone in it's place.
  • Ratings for the site & Shopping Experience
    May 8, 2013
    This was the cheapest price I found for this product by far.
    Ratings After Purchase Has Been Made
    May 20, 2013
    I purchased these items for a client who decided they didn't like it. It didn't look at all like the photo. I called to get a return authorization and had to call again several days later again. I'm not at all happy with the ... Read full review »
  • Ratings for the site & Shopping Experience
    May 19, 2013
    I didn't like the idea that the shipping charges were not shown until after I signed into paypal. I dought that I will order form you again. I should know what the total of my order is before I go after money. I did like your ... Read full review »
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