Wayfair Reviews and Store Ratings | Bizrate

Wayfair Reviews

10/06/2013

Wayfair Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

9.4 out of 10

Would Shop Here Again:

9.1 out of 10

Likelihood To Recommend:

9.4 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

100% 100%

Neutral

0% 0%

Negative

0% 0%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

7.5 out of 10

Design of Site:

7.5 out of 10

Satisfaction With Checkout:

7.5 out of 10

Product Selection:

7.5 out of 10

Clarity of Product Information:

7.5 out of 10

Charges Stated Clearly:

7.5 out of 10

Price Relative To Other
Online Retailers:

7.5 out of 10

Shipping Charges:

7.5 out of 10

Variety of Shipping Options:

7.5 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.6 out of 10

Order Tracking:

9.4 out of 10

Product Met Expectations:

9.4 out of 10

Customer Support:

9.7 out of 10

Product Availability:

9.3 out of 10

Returns Process:

Unavailable

Recent Reviews for Wayfair

Showing 1 - 8 of 8
  • MMackie
    Ratings for the site & Shopping Experience
    Jan 7, 2013
    I received a message that one of the toddler beds I ordered was out but it didn't say which one so I removed both of them and had to start the order over. Other than that I think the prices and communications (emails) are great. ... Read full review »
    Ratings After Purchase Has Been Made
    Sep 12, 2013
  • Javier
    Ratings for the site & Shopping Experience
    Jun 3, 2013
    Great choice of furnitures, good quality and very price are the main terms that can describe Mayfair. And on the top of that a great customer service, the best i have ever seen!!! Really dedicated to solve customer issues.
    Ratings After Purchase Has Been Made
    Aug 6, 2013
  • eva
    Ratings for the site & Shopping Experience
    May 27, 2013
    The web site was very SLOW today.
    Ratings After Purchase Has Been Made
    Aug 3, 2013
  • JackB
    Ratings for the site & Shopping Experience
    May 31, 2013
    Solid experience, no distractions, decent selection, and got me to my purchase place quickly.
    Ratings After Purchase Has Been Made
    Jul 16, 2013
    Good price, after shopping around a bit. Delivered on-time, tracking was smooth.
  • bhager
    Ratings for the site & Shopping Experience
    May 25, 2013
    Ratings After Purchase Has Been Made
    Jul 15, 2013
    The delivery was earlier then stated! The product was simple to put together and the price was right.
  • Online Shopper
    Ratings for the site & Shopping Experience
    Apr 13, 2013
    Great Company, We recommend you Guys to all of our customers.
    Ratings After Purchase Has Been Made
    Jul 14, 2013
  • Lavonney
    Ratings for the site & Shopping Experience
    Jul 14, 2013
    PROMPT SERVICE GOOD PHONE MANNERS, GOOD PRODUCTS.
  • voteprime
    Ratings for the site & Shopping Experience
    May 26, 2013
    Great experience. Though upon account set up I had accidentally selected that my home address was a commercial/business. I tried several times to change this but it kept defaulting back to commercial/business.
    Ratings After Purchase Has Been Made
    Jul 10, 2013
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