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Wayfair Reviews

04/07/2013

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Wayfair Store Rating Ratings are for the past 90 days only.

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Overall Satisfaction:

8.9 out of 10

Would Shop Here Again:

8.8 out of 10

Likelihood To Recommend:

9.0 out of 10

Overall Satisfaction Past 3 Months Past Month

Positive

 91% 92%

Neutral

 3% 2%

Negative

 6% 6%
RATINGS FOR THE SITE & SHOPPING EXPERIENCE

Ease of Finding What
You Are Looking For:

8.9 out of 10

Design of Site:

8.8 out of 10

Satisfaction With Checkout:

9.1 out of 10

Product Selection:

9.0 out of 10

Clarity of Product Information:

8.7 out of 10

Charges Stated Clearly:

9.4 out of 10

Price Relative To Other
Online Retailers:

8.6 out of 10

Shipping Charges:

9.0 out of 10

Variety of Shipping Options:

8.8 out of 10

RATINGS AFTER PURCHASE HAS BEEN MADE

On-Time Delivery:

9.2 out of 10

Order Tracking:

9.2 out of 10

Product Met Expectations:

8.8 out of 10

Customer Support:

8.9 out of 10

Product Availability:

9.2 out of 10

Returns Process:

8.7 out of 10

Recent Reviews for Wayfair

Showing 1 - 10 of 5534
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "highly" satisfied with the purchase experience at Wayfair.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    GREAT PRICES...FAIR SHIPPING !!
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "quite a bit" satisfied with the purchase experience at Wayfair.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "highly" satisfied with the purchase experience at Wayfair.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    It was a great shopping experience!
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "highly" satisfied with the purchase experience at Wayfair.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "quite a bit" satisfied with the purchase experience at Wayfair.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    Great site - love the variety & style of your products. The checkout process was streamlined & easy to navigate. Don't like that it'll take 4-5 WEEKS to ship - that's a little much, but I liked the chair enough to wait.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    This review is "quite a bit" satisfied with the purchase experience at Wayfair.
  • Ratings for the site & Shopping Experience
    Apr 7, 2013
    Love the sales
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