irawoods.com Customer Reviews

Store Details

Store Ratings* Summary


irawoods.com
Customer Certified
Over 5,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.2
Would Shop Here Again: 8.2
On Time Delivery: 8.2
Customer Support: 7.9

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of irawoods.com


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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kcpaull
02-09-2010
Irawoods is the "go to" web site for finding the best deals on an incredibly wide range of items. They have it all and the kitchen sink.
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 5 Customer Support
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Bassetsplash
02-08-2010
I was under the assumption that the item I purchased was available immediately. I am waiting on this item for over 12 days. I am not happy. I found out that the item had to come from the manufacturer and that it could be up a week or so before...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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BUSINESS7007
02-08-2010
BUYING EXPERIENCE WAS TOTALLY EXCELLENT! I WOULD DEFINITELY RECOMMEND THIS COMPANY AND WILL PURCHASE FROM THEM AGAIN IF I WANT A PRODUCT THEY HAVE.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 10 Customer Support
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rocky
02-08-2010
the delivery guys not only made the curb side delivery but they carried across my 60 foot drive way and into my garage.THANKS!!!!!!
Overall Rating 1 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-06-2010
I have yet to receive the item I ordered on 24-Jan-2010....very dissatisfied
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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pensimmon
02-06-2010
Item ordered Dec 5 as a Xmas gift & was delivered on Feb 4. No-one notified me of delay. I called 7 times & left messages, e-mailed 8 times. NOBODY contacted me. Charged $588 on Dec 17th. NO customer service at all, never experienced worse.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Tom
02-04-2010
Good company, good service, good prices!!!
Overall Rating 5 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 6 Customer Support
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Will
02-04-2010
I was charged and over a week went by until the items were shipped. You even had one of the items in stock. You did not ship until I called to find out what the delay was. When the items were finally drop shipped, they were sent to you and not me.
Overall Rating 2 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
02-03-2010
I still Have Not recieved my Item.
Overall Rating 3 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 5 Customer Support
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Billy
02-03-2010
The only problem was that I ordered 2 sinks and i forgot to order the 2nd drain for the sinks and nobody called me before they processed the order so I could tell them to add it to the order.