irawoods.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.4

irawoods.com
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Over 5,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.5
On Time Delivery: 8.4
Customer Support: 7.9
Products Met Expectations: 9.0

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of irawoods.com


Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-05-2009
Great price and timely delivery.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-03-2009
One item was not shipped with the rest. I contacted them and they promptly shipped the item. Very satisfied.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
11-02-2009
I was able to locate a replacment soap dispenser from Moen at IraWoods.com
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
10-31-2009
I DID NOT RECEIVE MY ORDER AND CUSTOMER SERVICE HAS NOT CONTACTED ME SINCE WE SPOKE 3 WEEKS AFTER THE ORDER WAS PLACED AND 2 WEEKS AFTER THE CHARGE WAS PLACED AGAINST MY CHARGE!I STILL WANT THIS ISSUE RESOLVED.817-715-1625!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-31-2009
Thanks for the fast shipping and secure packaging. The iron works great!
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 4 Products Met Expectations
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Online Shopper
10-30-2009
I e-mailed because the fans show an energy star on the web site but nothing on the box! I called and got sent to voice mail to leave a message so I hung up. I e-mailed and never got a response. Your customer service STINKS!
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
10-30-2009
Only issue with this order is that the item was NOT in stock. The first of of the same I ordered earlier was rec'd in less than a week. When I inquired,the CS folks indicated it was not in stock. I have since rec'd and all was in good order.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
10-30-2009
good price,good servicer
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-27-2009
I was impressed with the pricing and the speed of delivery
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-27-2009
prices a little higher than other websites, however, worth it based on their knowledge,availablity of products, professionalism and ease of ordering.