Hanes.com Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.4

Hanes.com
BizRate Certified Ribbon Customer Certified
Over 5,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 8.5
On Time Delivery: 8.5
Customer Support: 8.3
Products Met Expectations: 8.3

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Hanes.com


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-05-2009
I was very happy with how fast my order came in.Love the low prices...Outstanding!
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review
Online Shopper
11-05-2009
Most of the items that were ordered are for my grandchildren. These will be used as stocking stuffers for St. Nick. Hopefully they will fit, as I'm sure the girls will love the character underwear I purchased.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-05-2009
I'm always very pleased with the product quality and availabilty and the speedy shipping.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review
Online Shopper
11-03-2009
I enjoy Hanes socks and underwear and like ordering on the computer becasue it is quicker to get to me.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-03-2009
Doing business with Hanes is always great. The one item that was backordered arrived only 1 day after the orginal part of the order.
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 2 Products Met Expectations
Read full review
Online Shopper
11-02-2009
I ordered Haynes Beefy Tee's because the "Beefy"T's I have had in the past were good heavy quality cotton The "beefy"tees I received were of thin, flimsy weight cotton. They were not what I expected.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-02-2009
I was very happy with both the selection, cost and Quality of the items I purchased.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review
Online Shopper
11-02-2009
Shipping was too expensive.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-02-2009
The site is great but I would recommend that if a product (or a specific color of a product) is unavailable, don't list it as available at all on the drop down boxes.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-02-2009
I didn't receive any order tracking information - just the information that my order had shipped. It arrived reasonably promptly, but it would have been nice to have tracking.