OneCall Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 9.1


Gold Honoree
Over 25,000 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.0 On Time Delivery: 9.3 Customer Support: 9.0 Product Met Expectations: 9.3
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 94% 93% 95%
Icon: NeutralNeutral 2% 2% 2%
Icon: NegativeNegative 4% 5% 3%
*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of OneCall

Write a review

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
Apr 21, 2008
Excellent service. Very competitive pricing. Quick delivery. Excellent packing for shipment.

Was this review helpful?

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. winkie
Apr 20, 2008
I purchased the Sony Bravia TV and paid a little more from this site based on the reviews from other customers. I ordered online and was asked to confirm by 800 number which I did not. I received a confirmation email asking to call or reply via email and I chose the email method. I placed my order on Sat. the 12th and received my product on Thurs. the 17th,5 days earlier than the original delivery date. The delivery was made by ABF freight and they called and confirmed the same day of delivery. The tracking number provided gave me up to the minute status on my order and I was impressed. My credit card was not charged until delivery was made and the TV arrived in mint condition. All this was done... (more)

Was this review helpful?

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
Apr 20, 2008
Great service, TV actually arrived a day early, great product!

Was this review helpful?

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
Apr 19, 2008
OneCall seems to have it together this is the thrid or fourth troublefree order I have placed with them

Was this review helpful?

Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
Apr 18, 2008
almost a month - still do not have merchandise

Was this review helpful?

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
Apr 18, 2008
I received my item within the specified time with all item in good condition

Was this review helpful?

Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
Apr 18, 2008
It would be very helpful if you offered a shipping option via United States Postal Service. FedEx is wonderful, but very expensive. There is no reason to force customers to use only one shipper.

Was this review helpful?

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
Apr 18, 2008
One Call was great to work with. I can't say enough good things about the customer service I received. The order was exactly what we needed and delivery was sooner than expected. Payment by an alternate means was made easy with the help of customer service. (more)

Was this review helpful?

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
Apr 17, 2008
I ordered this TV - or one very similar - which was listed as 'Back ordered' in October of 2007. I did not hear from any one on the order status which resulted in calling a number of times to check on the status. Each time I called, the customer service rep was very profesional and polite but could not really provide an answer - no fault of theirs. I finally gave up and waited awhile and then submitted another order which was handled very expeditiously. Perhaps the initial complication was compounded thru the holiday season. (more)

Was this review helpful?

Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review
0 out of 0 people found this review helpful. Online Shopper
Apr 17, 2008
I did not receive my discoint for orders over $500.00 Can I still get this I sent a request last week.

Was this review helpful?

   1…  |  3  |  4  |  5  |  6  |  7  |  …    

Top Selling Products from OneCall

Fuji FinePix S1000fd Digital Camera

Found at: 3 stores
Price: $208 to $250

Samsung PN50A55 50 in. 1080p Plasma HDTV

Found at: 11 stores
Price: $939 to $2,200

Sony Handycam DCR-SR45 30GB HDD/Memory Stick Camcorder

Found at: 8 stores
Price: $449 to $500

Toshiba Regza 46RV530U 46 in. 1080p LCD HDTV

Found at: 14 stores
Price: $1,299 to $1,800

Mitsubishi WD73833 73 in DLP TV

Found at: 6 stores
Price: $3,300 to $4,000