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Apothica.com Customer Reviews

Store Details

Store Ratings* Summary


Apothica.com
Customer Certified
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 7.0
Would Shop Here Again: 7.8
On Time Delivery: 7.6
Customer Support: 8.8

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Apothica.com


Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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cloud
02-13-2012
Order comes in two different shipment which is unexpected. I thought there's error during order placement in the beginning. No additional notice/email received about the 2nd shipment.
Overall Rating 1 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 10 Customer Support
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BertR.
01-17-2012
Live chat would not connect due to unavailable support. Hold time on support phone was lengthy. Order placed on 1/3/2012 and no update until I called on 1/17/2012. Would be good to tighten-up these areas as I ordered due to the British Airways...
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
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Lexi
01-03-2012
Great site! Love that they accept BillMeLater. Will definitely recommend and use again.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Kris
01-01-2012
Easy site. Great product!
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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maw
12-25-2011
I have not received my purchase so I was without a gift for a family member. I will most likely return the items and not return to shop here. There were many other places I could have gotten the same items. VERY UNHAPPY customer.
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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cat lady
12-24-2011
i had a question concerning the fragrance of my baltic amber candle,didnt smell as good as the last one i ordered, smelled more like just wax.they are sending me another one, thanks
Overall Rating 4 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
12-16-2011
One of the product was broken and couldn't even find the broken piece. A gift inside was open and got all over other product. It was not packed well.

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