drugstore.com Customer Reviews

Store Details

Store Ratings* Summary


drugstore.com
Customer Certified
Over 50,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.2
Would Shop Here Again: 9.1
On Time Delivery: 9.3
Customer Support: 8.9

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
Icon: Satisfactory Satisfactory
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Reviews of drugstore.com


Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 9 Customer Support
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panamaglen
11-19-2009
It should not have taken 11 days from purchase to receive this small package. Otherwise all went well and it was probably the fault of the Post Office.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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bj
11-19-2009
sorry it took so long to respond - had a death in the family. The product I ordered is unavailable in most area stores, so I was very satisfied that I could find it at drugstore.com
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Suzy Q
11-18-2009
Smooth transaction. Fast shipping!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Saoirse
11-17-2009
Very happy w/the entire transaction, speed of delivery, & the product.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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aacsalumni
11-16-2009
Enjoy Drugstore's prices and service. Will return..
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-15-2009
I like the free shipping and the fast delivery
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Striker
11-11-2009
I was vey satisfied with the information I received when I called asking questions about ordering the prescriptions.
Overall Rating 1 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
11-11-2009
I still have not received my order. I am very displeased with this site.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-10-2009
I used to buy this product at my local Walmart but they stopped carrying it over a year ago. I have tried other similar products but do not like any of them as well so was happy to find it online.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Bob
11-09-2009
Received package very promptly! Very well packaged.