FragranceNet.com Customer Reviews

Store Details

Store Ratings* Summary


FragranceNet.com
Customer Certified
Over 125,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.1
Would Shop Here Again: 9.2
On Time Delivery: 9.2
Customer Support: 8.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of FragranceNet.com


Overall Rating 9 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
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sam
11-20-2009
1st time i made an online purchase. I was not 100% sure if the online purchase are 'trustworthy' esp i am based in another country but i really wanted the perfume. I am glad & very happy with FragranceNet & the Support staff. i love my perfume....
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
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Cal Mac
11-19-2009
As usual Fragrance.net lived up to its high quality standards, service and good prices.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Mary
11-18-2009
Thank you so much for the timely shipping. I have previously used your company in past orders and plan on making many more from you. Thank you!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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cakes
11-18-2009
The packing was terrible, two of the containers leaked and tops were loose. The products was thrown in the box. There was no packing around the items,therefor they were thrown about to get broken . Two items were half empty. Thanks
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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dmaa99
11-18-2009
Thank you for prompt service and delivery. My 2 purchases, where gifts to a friend and boyfriend. Not being familiar with the fragrences before the purchase at once became an advocate for both FragranceNet and the scents.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Colette
11-18-2009
I am very happy with my purchases with fragrancenet.com The prices, quality and on time delivery is 100% satisfactory.
Overall Rating 1 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
11-18-2009
I never received my order and am researching as to why.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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thesecentbelongstoher
11-17-2009
Great site. Great price. Easy to do.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 1 Customer Support
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longeye
11-17-2009
I asked FragranceNet via e-mail for availability of other better product of this brand I bought previously, before placing my order. With NO response. The day I received my order this product was available again on their web site. Isn't it...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Karen
11-17-2009
I tell everyone I know about FragranceNet....people stop me in the airport and ask me what frangrance I am wearing and I take the opportunity to tell them about this company.