FragranceNet.com Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 9.1

FragranceNet.com
BizRate Certified Ribbon Customer Certified
Over 125,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 9.2
On Time Delivery: 9.1
Customer Support: 8.7
Products Met Expectations: 9.1
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*Ratings are for the past 90 days only.

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Reviews of FragranceNet.com

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
Excellent service-I would definateley stay a customer!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
couldnt believe how quickly delivery was made excellent service
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 5 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
Prior to the receipt of my order, I checked my bank account and discovered a double charge. I e-mailed customer service and although I the correction was maded, I received no response or apology.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
The only website I now use, have recommended to family and friends and they agree FragranceNet.com is fantastic
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
I've ordered several times, and every time I've been satisfied
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-09-2009
They ship fast. This is a plac where I know I get the real product.Twice I received a counterfeit from other sources online. They are reliable here.I will get all my man scents here for sure.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
Unfortunately I oreded the incorrect perfume. I actually wanted banana relpublic 'rosewood' not 'jade'.. However, the jade smells ok so I will keep it.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-08-2009
very happy with order
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
Generally speaking I have always found FragranceNet excellent to deal with. I have had product not arrive at all and one incomplete order arrive and the missing item (even though it appeared on the packing slip) was sent to me immediately also.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-06-2009
liked the fact i could send a check and not use a credit card. i know this delayed the delivery{my fault} but liked that choice. my perfume was delivered in good shape and smells divine. i will be ordering again. thanks
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