J&R Customer Reviews

Store Details

Store Ratings* Summary


J&R
Customer Certified
Over 75,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.3
Would Shop Here Again: 9.2
On Time Delivery: 9.3
Customer Support: 9.0

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of J&R


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-19-2009
Thanks J&R ! I really find the product very saticifying.and very more than willing to shop at your the more often.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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rgtrb
11-17-2009
thank you i will be back
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Opal
11-17-2009
This was purchased as a gift. We'll have to wait until next Tuesday to see how it is received. I think it will be a hit.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Patty
11-17-2009
Very easy purchase. The item was received quickly and as promised!
Overall Rating 2 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
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Jaydee
11-16-2009
Keep your product availability updated on your site. Only charge for what you say you're going to charge for. Get your act together. You just lost a loyal customer.

J&R has posted a response to this review.  Read full review

Overall Rating 10 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 7 Customer Support
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dfegf
11-16-2009
Ridiculously fast shipping, excellent packaging, cheapest price.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-16-2009
Excellent service and support. Was able to lookup info pertaining to my car to be able to find the right equipment and ensure that it fits.
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
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sarturo2002
11-15-2009
Better Tracking service even when you use the cheapest postal service
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Warren Hatcher
11-15-2009
I always check J&R first when I'm making a purchase.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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GraphicsGal
11-15-2009
There was a "security" issue I've never encountered from any other vendor. Once the item was shipped, your UPS contract would not allow me to sign for the item be left the next day. A GREAT INCONVIENCE! I made 2 trips to pick the item up. I will...

J&R has posted a response to this review.  Read full review

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