zZounds Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9.2

zZounds
BizRate Certified Ribbon Customer Certified
Over 50,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 9.2
On Time Delivery: 9.3
Customer Support: 9.0
Products Met Expectations: 9.1

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of zZounds


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
11-03-2009
the item was here within 2 days of me ordering it. That was wonderful. The item is small but came in a big box stuffed with paper. That was a waste of paper to me. It should be shipped in a smaller package which would be better for the envirnment
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 8 Products Met Expectations
Read full review
Online Shopper
11-02-2009
Zzsounds should indicate, online, which items are coming from their western warehousing facility vs. their eastern, so if I need my items quickly, I can order items that are coming ONLY from the facility nearest me.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 1 Products Met Expectations
Read full review
Online Shopper
11-02-2009
I ordered MONSTER MIDI cables, but both of them arrived DEFECTIVE. I had to go to Guitar Center to exchange them.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
10-30-2009
Thank you for being there , You guys are great !!!!!!! Rick Smith
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
10-30-2009
zZounds is one of the best businesses I've dealt with so far. Excellent prices.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
10-29-2009
They notify you of great deal from time to time.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review
Online Shopper
10-28-2009
I've never had so much trouble trying to swap a product!
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 7 Products Met Expectations
Read full review
Online Shopper
10-26-2009
I used the speakers this weekend and they sounded great! However, when they arrived one had a broken handle. I purchased them "blemished," yet I did not expect anything to be broken. They sound great, but I would like to have the handle fixed.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review
Online Shopper
10-25-2009
I found zZounds to be an excellent store to purchase from. They had the lowest price on the Amplifier that I bought. The item was shipped and arrived on time I have made many purchases on line over the years. zZounds deliverd as promised.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review
Online Shopper
10-25-2009
The wires were partially melted in several places on the product. As if it where exposed to extreme heat during transport.