zZounds Customer Reviews

Store Details

Store Ratings* Summary


zZounds
Customer Certified
Over 50,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.2
Would Shop Here Again: 9.2
On Time Delivery: 9.4
Customer Support: 9.0

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of zZounds


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-19-2009
before my purchase i contacted a rep via e-mail with a few questions. they promptly responded and answered all of my questions.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Happy1
11-18-2009
Great transaction. Product descriptions were easy to compare, which made choosing a suitable microphone easy
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 4 Customer Support
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yellow sun
11-18-2009
I didn't feel as if zzounds followed through on one of the calls I made regarding my order; if I hadn't called them back a week later, I would not have known that they did nothing to get the order placed; however, they were quick to get it...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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JTcool
11-18-2009
I'm very happy with zZounds and the product I bought from them and would recommend them to anyone.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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music mom
11-14-2009
Very quick delivery! Thanks!
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
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DFW
11-09-2009
This is my first purchase from zZounds. I am please with the item and transaction.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Jeff L.H.
11-07-2009
Your products and customer service is elite, better than any other company I have dealt with. Also, I received a noticed that the products shipped on 11/3/09 and the product arrived on 11/4/09 that totally blew me away. I will be purchasing more...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
11-04-2009
I love steak.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
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Greg
11-03-2009
the item was here within 2 days of me ordering it. That was wonderful. The item is small but came in a big box stuffed with paper. That was a waste of paper to me. It should be shipped in a smaller package which would be better for the envirnment
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 6 Customer Support
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asa
11-02-2009
I ordered MONSTER MIDI cables, but both of them arrived DEFECTIVE. I had to go to Guitar Center to exchange them.