zZounds Customer Reviews

Store Details

Store Ratings* Summary


zZounds
Customer Certified
Over 50,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.2
Would Shop Here Again: 9.1
On Time Delivery: 9.3
Customer Support: 8.8

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of zZounds


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Ky
11-29-2009
Delivery was very quick! I haven't had any problems yet. The item is a gift so I'm waiting to see how it works out.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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lowerrider
11-28-2009
Once again a flawless purchase and delivery. Thanks
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Devilsmane
11-27-2009
Well done zZounds!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Trish
11-26-2009
The order arrived very quickly, like 3 days! The violin is a gift, so I don't know yet if the 'sound quality' etc. will be what we're hoping, but the instrument itself is beautiful, appears to be without flaws, and came in a very nice, solid case.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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robcog
11-26-2009
Everything arrived promptly. The information given online was correct!
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-25-2009
I ordered two things on the same day on the same order. Zzounds forgot to put the apartment number on the second item and i had to drive half a hour and wait for the weekend to be over so i could go pick up my item.
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 7 Customer Support
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bob
11-23-2009
have been ordering from zzound for years always a pleasure to deal with them.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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paws56
11-22-2009
great place my only music store
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Lucas
11-21-2009
zZoundw did well./ The item I recieved does not perform well with my system.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-19-2009
before my purchase i contacted a rep via e-mail with a few questions. they promptly responded and answered all of my questions.