Suspension Connection Customer Reviews

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Store Ratings* Summary

Overall Rating: Overall rating: 8.4

Suspension Connection
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Over 5,000 customers have rated this store

Would Shop Here Again On Time Customer
Support 		Products Met Expectations
Would Shop Here Again: 8.4
On Time Delivery: 8.4
Customer Support: 8.2
Products Met Expectations: 8.6
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*Ratings are for the past 90 days only.

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Reviews of Suspension Connection

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-07-2009
you have a great site
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
Ad said no drilling and I had to drill holes larger. A fine line but none the less a lie.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
11-05-2009
Very good service, but I would improve on providing the information to the customer on shipping details in addition to just cost. Most especially in providing a tracking number whether it is being shipped from them or from someone else.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 6 Products Met Expectations
Read full review 		Online Shopper
11-03-2009
After finally working out the parts i needed,It was easy to order and pay for the order. The quality of the product met all my expectations and the installation was no problem. I will use S.P. again.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
1. I thought the shipping time was a little too long.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
i did not appritiate not being informed of ALL and any charges i will or may incure from purchasing products from your company i was not informed of the 95$ fee to claim my product from ups when product was only 300 dollars that is another 33% of...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
Excellent service. My hitch shipped promptly and was delivered on time. The quality of the hitch exceeded my expectations, and the installation was a snap. Everything lined up perfectly.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 0 Products Met Expectations
Read full review 		Online Shopper
11-02-2009
i cancelled my order-they forgot to ship the wiring kit.we found the hitch sent didn't fit a 2007 vue!i called to see how to return & found the wiring had not been shipped. i asked them to cancel the wiring kit, & it came fed ex 2 days later! go...
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
Read full review 		Online Shopper
11-01-2009
I installed these add-a-leaf springs entirely alone. It was a loborious task for one person.. But I was aware of this before the project.. Haven't used the vehicle as of yet for heavy hauling; i will continue this comment later, after the fact. dRr.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Read full review 		Online Shopper
11-01-2009
Product was excellent and Suspension Connection made it possible for me to obtain the product without waiting for a local shop to order it. Would definitely deal with them again.
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