TrollAndToad.com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.6


Over 2,500 customers have rated this store since 1999
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.0 On Time Delivery: 8.9 Customer Support: 8.8 Product Met Expectations: 8.8
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 92% 91% 89%
Icon: NeutralNeutral 8% 6% 5%
Icon: NegativeNegative 3% 6%
*Ratings are for the past 90 days only.

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Reviews of TrollAndToad.com

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 10, 2008
Couldn't have gone any better.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 10, 2008
All of the cards I ordered were not in my opinion the condition described. (N/M)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 10, 2008
Your company tends to have what I need as well as is prompt in delivery, I will continue to use you to purchase WoW Singles.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 09, 2008
Very quick shipping! Do have most magic cards in stock as they stated! Awesome shipping prices as well!

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 7.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 04, 2008
This time it is very fast and convenient. I would love to recommend this site to other users and friends. Very reliable and efficient in term of handling the order and request

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 5.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 02, 2008
I was happy to do business with TrollandToad, and was very pleased by everything on their end. My only negative comment is regarding FedEx. It took them 5 days to deliver the item. I only live 5 1/2 hours away, and the item arrived in Atlanta the night morning after it shipped. It took the FOUR MORE DAYS to actually get the product to my door. I will never ship with them again for any reason. TrollandToad, however, did a fine job on their end, as I said, and I would be happy to do business with them again. (more)

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
May 01, 2008
Low prices of board games, good customer service. The delivery cost to Israel is too high.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 28, 2008
Like always, I received the cards quickly, the shipping was cheap and the card selection was (almost) perfect. While they've got quite a lot of most newer cards, they didn't have a few cards I was hoping to buy from them. Yesterday, I saw they had four Treetop Villages from Urza's Saga, a card I was hoping to get, but I woke up today to find they were gone. I guess I can't blame Troll and Toad for being unable to find 4 of each card I want (especially these kind of cards, which are being played quite a bit in tourneys), but I hate when I find the cards I want and just as I'm about to buy them they go out of stock... it's first come, first serve, I guess. (more)

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 6.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 25, 2008
I am generally pleased with Troll and Toad but was disappointed so many items were missing from my order. I complained about this to customer service, and while nothing could be done about the items they did not have in stock, I was pleasantly surprised with a 10 dollar credit for my trouble. As always, customer service was very helpful. (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Apr 25, 2008
keep up the good work, keep stocking pirages csg, please see about picking up some south china seas packs and thanx for restocking your items quickly

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