PBteen Customer Reviews

Store Details

Store Ratings* Summary


PBteen
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.6
Would Shop Here Again: 8.5
On Time Delivery: 8.9
Customer Support: 8.5

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of PBteen


Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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wendy
11-20-2009
none
Overall Rating 10 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Bella
11-20-2009
As this purchase is a Christmas gift, I have yet to know if the lava lamp is in working condition.
Overall Rating 4 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
11-20-2009
I have loved everything from Pottery Barn Kids. The alarm clock I got was so cheap, I am embarrassed to give it to her and expecially for the price. I will show to my daughter-in-law and see if she wants me to return it.
Overall Rating 9 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 5 Customer Support
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cooper
11-20-2009
It took four separate calls (due to PBTeen computer system) and two attempts online to place this order.
Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 6 Customer Support
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Online Shopper
11-20-2009
Shipping prices are very high and there is no option to pickup in store from Illinois. Coupons shoud be avaialbe.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Rootie
11-20-2009
I couldn't believe the fast service. It was at my house within 3 days.
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Chop Suey
11-19-2009
The lunch bag I bought - it needs to have double zippers so the bag can unzip from the top. Right now, the only way to open the bag, is to unzip the bag from the bottom left around to the bottom right which is not convenient.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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bucket
11-19-2009
PBteen is awsome quality!
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 6 Customer Support
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PC
11-19-2009
I CALLED TO PLACE AN ORDER AND THE MAN SAID AN ITEM WAS NO LONGER AVAILABLE SO I WENT ON-LINE TO FIND A SUBSTITUTE AND FOUND THAT THE ITEM WAS AVAILBLE AT A FUTURE DATE. SO HE WAS NOT GIVING THE CORRECT INFORMATION.
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 8 Customer Support
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Beth Albee
11-19-2009
The pieces did not arrive at the same time. Two were damaged and were sent back. One piece had to be sent back twice because it kept getting shipped with no packing and arrived broken each time. We also got an extra item which had to be sent back.