Teavana Customer Reviews

Store Details

Store Ratings* Summary


Teavana
Customer Certified
Over 10,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 9.2
Would Shop Here Again: 9.3
On Time Delivery: 9.2
Customer Support: 9.3

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of Teavana


Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Patty In OK
11-23-2009
I ordered on line, it was very easy, I was notified proptly, it was shipped very quickly and packed very well. I am enjoying my teas very much. I will be ordering soon, for gifts for the Holidays and I want to try a couple of other teas.
Overall Rating 10 Overall Rating
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Vaseem
11-06-2009
Too expensive, this is something you only buy one time and move on to reality.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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BreFox
10-29-2009
I LOVE our new tea maker! I bought this product in anticipation of using it at our office, and it makes everything smell delightful. I would highly recommend this product to anyone that enjoys tea and a perfect brew.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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jcbikermom
09-19-2009
As always my experience was exceptional. Thank you Teavana.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 6 Customer Support
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Sue
09-18-2009
I never was notified when the order was shipped so I could not track it. I usually do that online.
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
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teadrinker
09-16-2009
My order arrived on the very last day possible of the 5-7 business day window, and I never received any emails letting me know that my order had shipped or when I could expect it to arrive. I was able to find my order tracking number on the website.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Teaman
09-15-2009
Easy site to navigate - fantastic teas stuff - I have a gathering at the office at tea time.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
09-14-2009
Do NOT discontinue the GREEN TEA HEAVEN!!!! Favorite Green Tea!!
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
09-14-2009
My daughter love it
Overall Rating 7 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
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yasso
09-13-2009
it wasn't my first order with teavana i enjoy the perfect taste of tea... i had a good service specially from..Tiffany the website is more than perfect thanks TEAVANA