ShampooLine Customer Reviews

Store Details

Store Ratings* Summary


ShampooLine
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 7.7
Would Shop Here Again: 7.6
On Time Delivery: 7.8
Customer Support: 6.9

*Ratings are for the past 90 days only.

Symbol Key

Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of ShampooLine


Overall Rating 6 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Read full review
Online Shopper
11-19-2009
shipping rate was extremely expensive and negated the savings of the product. I will not shop here again as the shipping rate was not apparent until after the order was placed.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Read full review
Online Shopper
11-17-2009
Shipping is too expensive!!!!
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 1 Customer Support
Read full review
Online Shopper
11-14-2009
The items I received did NOT precisely match the product description and there was no packing slip. I am awaiting a response from Shampooline.com, whom I emailed last evening (Friday, November 13). It is possible I will receive a reply and a...
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 0 Customer Support
Read full review
blueflax
11-12-2009
I ordered, and expected to receive a 32oz refill bottle and instead I received (4) 8oz spray bottles. And they had leaked when I opened the box, so now I have even less. Not happy :(
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 4 Customer Support
Read full review
Online Shopper
11-12-2009
I just received my order November 11th. If you shipped it on the 29th, does it take that lo9ng to get to me? Just a question. Thanks
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Read full review
Unhappy Customer
11-12-2009
I placed my order on 11/3. I never received a confirmation or my order. I e-mailed and left a phone message on their service line. I never received a contact back from them. My order number is yhst-77063679085794-20752.
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 1 Customer Support
Read full review
whocares
11-09-2009
Shampooline sent my order to the wrong address. I was sent a reply to my E-mail last week saying I the item was be shipped again to me and I would receive new shipping information. I have not received any shipping info. i guess I need to cxl.
Overall Rating 2 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 4 Customer Support
Read full review
Grammo
11-07-2009
I got a notice that the item was on back order but nothing agter that except this stupid survey.
Overall Rating 5 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 3 Customer Support
Read full review
Online Shopper
11-05-2009
Does not appear to be Phase II Shampoo and conditioner. This is another White Sands Line. Ingredients are not the same as Phase II
Overall Rating 6 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Read full review
Rea51
11-02-2009
HI, I only received part of my order.