ShampooLine Customer Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 8.0

ShampooLine
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Over 1,000 customers have rated this store

Would Shop Here Again On Time Customer
Support
Products Met Expectations
Would Shop Here Again: 7.9
On Time Delivery: 7.9
Customer Support: 7.4
Products Met Expectations: 8.7

*Ratings are for the past 90 days only.

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Reviews of ShampooLine


Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 4 Customer Support
Products Met Expectations 0 Products Met Expectations
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Online Shopper
11-07-2009
I got a notice that the item was on back order but nothing agter that except this stupid survey.
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 2 Products Met Expectations
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Online Shopper
11-05-2009
Does not appear to be Phase II Shampoo and conditioner. This is another White Sands Line. Ingredients are not the same as Phase II
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
11-02-2009
HI,
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
11-02-2009
As of today 11-02-09, I still have not received my order. Did receive email stating on back order or something. This is a poor way of doing Business.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-26-2009
I chose your product because shipping was free w/orders over $100.00 and that was not true.I had to pay full shipping costs.I sent an email to customer service on the day of purchase but nobody contacted me back
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 6 Products Met Expectations
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Online Shopper
10-25-2009
They charged for 2 days delivery and i received my product after aweek and it was not compelete order and no invoice. I have to research to find out my actuall invoice charge.
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 1 Products Met Expectations
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Online Shopper
10-23-2009
i cancel the order because they send a email saing they said the order was going to delay
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
10-15-2009
My only issue was that one of the shampoo bottles had leaked a little in shipping and with the expense of the product I don't want it to go to waste.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 8 Products Met Expectations
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Online Shopper
10-14-2009
i'm so sad because i have not recived my order yet. i have been waiting for 16 days and noting, but i think i can wait a little bit more.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
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Online Shopper
10-14-2009
The product was sent to me and not to the ship to address which is in another state - this caused me to have to ship it again and at an additional cost to me and making it later to arrive.