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ShampooLine Customer Reviews

Store Details

Store Ratings* Summary


ShampooLine
Customer Certified
Over 1,000 customers have rated this store
Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 7.6
Would Shop Here Again: 7.3
On Time Delivery: 7.6
Customer Support: 6.6

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of ShampooLine


Overall Rating 10 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Eespern
02-08-2012
Shipping charges
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
02-07-2012
I ordered on line and was told the nail polish would be sent priority mail. Seveal days later I received an email saying the product was not available. It appears that their web site is not up to date. I was very disappointed.
Overall Rating 7 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 2 Customer Support
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Ray
02-06-2012
Still haven't received product!!!!!!!!!!!!!!!2/06/12
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
01-31-2012
It's been 11 days and I haven't received my order. The customer service line is only available when I'm at work and can't call. The "tracking" link offers no information about the status of my order. Everything else I ordered from other sites...
Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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Online Shopper
01-29-2012
While I am happy with purchase...my bottle of conditioner I ordered was leaking when I opened package and I had a bit of a mess...
Overall Rating 1 Overall Rating
Would Shop Here Again 2 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 2 Customer Support
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Online Shopper
01-23-2012
This was my first time using ShampooLine. They will only deliver to your billing address. My billing address is a P O Box as I move around a lot for my job and need products shipped to where I am. So if this is their policy, fine, their loss,...
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
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2teeth4me
01-08-2012
Found what I was looking for on the site. The products were shipped in multi packing which was to protect the bottles I am sure. A bit overboard I thought. Over all experience was good. No complaints.
Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
01-08-2012
I feel that if I am spending over $300 for 6 products I should receive free shipping. Also, one of the shampoo bottles leaked a bit.
Overall Rating 9 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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mcfarly
12-15-2011
quick, fast shipping and delivery.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Read full review
Online Shopper
12-11-2011
Thanks for quick and professional business

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