ShampooLine Customer Reviews

Store Details

Store Ratings* Summary


ShampooLine
Customer Certified
Over 1,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 7.1
Would Shop Here Again: 7.0
On Time Delivery: 7.0
Customer Support: 6.4

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Icon: Good Good
Icon: Satisfactory Satisfactory
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Reviews of ShampooLine


Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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Online Shopper
02-07-2010
please take me out of your survey list. I will never purchase or attempt to purchase from this vendor. They are either BS company or they have very bad ordering systems. However it is to late to make it up to me.
Overall Rating 1 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
02-01-2010
did not receive my order
Overall Rating 5 Overall Rating
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 6 Customer Support
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teikia
01-31-2010
I was unhappy with the time it took to receive the product
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 3 Customer Support
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HairBear
01-30-2010
I received purchase 30+ days after placing order, only half came, but I was charged full price. I called, was told shampoo not available. Yet I was still charged for the full price of 2 bottles. Late service, bad communication, bad practices.
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 6 Customer Support
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Online Shopper
01-23-2010
I did not receive an item - B2B Coconut Mango Conditioner. I e-mailed the company to let them know and I still haven't received a response. According to the packing slip the order was complete. That is not the case.
Overall Rating 8 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
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skipper
01-16-2010
I thank you very much for the iteims im been looking for pual brown for months thr relaxer is very good to my hair it helps it grow Ill keep shopping on shampooonline.com for now on thank you for the prouducts. michellepatpat967@yahoo.com
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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lenoxlady
01-06-2010
shipping was too costly
Overall Rating 0 Overall Rating
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
12-30-2009
I thought ShampooLine offered better prices than most. It was the delivery that took too much time.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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lucky
12-30-2009
ordered on 12/11 received items on 12/29. was told item was on truck for delivery on 12/24. Was not notified of backorder until I called.
Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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HORRIFIED
12-29-2009
Shampooline told me the delay in my order was due to an issue with my credit card when in reality they didn't have access to the item I ordered. They cancelled my order without telling me. This happened right before Christmas. EXTREMELY...